It's time for more good stuff with Aaron Clements and John Ryan Mooney. The CNC auto show is brought to you in part by JV Weld, world's strongest bond.
Be your strongest self and use the adhesive pros have trusted for more than 50 years. Learn more at jbweld.com. I'm your host, Aaron Clements here with auto insurance specialist, Jonathan English of State Farm, and we are ready for your automotive questions. And that includes insurance questions or automotive repair questions number 800-224-9090. You can also watch or listen on Facebook.
Watch and listen, I guess on Facebook. Okay, we will go over to David. David, welcome to the CNC auto show. What can we help you with?
Thank you, sir. Couple things. First one was about the gentleman that was coming back from Sturgis in the for what it's worth department. I used to plan and oversee maintenance of a lot of heavy equipment at industrial plant here in town, and I remember we had a rail car mover and we were changing. The light came off for the water fuel separator filter, and I had bought one from one of our normal vendors and brand new and it still was given issues and had called an outside service tech that came to come in. And he had a tackle box full of connectors that he that would fit just about any automotive connector, whether diesel or gas, and the brand new fuel separator had the sensor on it. And he said that the range for that, I think it was a Cummins diesel that had it was like 150 ohms, plus or minus a few. And the brand new one from a reputable vendor was only coming up like 70. And he said that that was a normal occurrence.
And if I can say the brand that we use for diesels, he said that he had never had a bad one come from Fleet Guard to heavy equipment. So that might be the gentleman's if the, uh, if he didn't use them. Exactly. David, one thing I learned when working on cars a lot of years is new means new.
It don't necessarily mean good all the time or correct. Yeah. Yeah. So, um, so like I said, in the, what, for what it's worth department, um, but not a question, uh, it's kind of like a three-parter. I have a 2012 Jeep Grand Cherokee with it's got the three three six, the six owner that had the great vehicle.
My wife was it. And we were thinking about getting a small trailer to see whether or not that would be our our thing. The in the owner's manual does say that there's provisions for towing, uh, weight, all that, but this vehicle did not have come with the hit. Just got the rear valance. So I would imagine, you know, I can get one that's made for this car. But I was I was curious to know whether or not you would recommend. To try towing, you know, obviously not over the limit and probably not up to the limit, but somewhere below, since the vehicle doesn't have the tow package, it didn't necessarily say in the owner's manual that it was required. But I do know that it has the self-leveling.
You know, some models have the self-leveling shocks, which I'm kind of glad this one doesn't because they're about seven hundred dollars a piece. Whether or not I could that would be something that would that would would would possibly work. And then the other question would be, do you do you guys do tunes on the vehicle?
Because, you know, you can buy chips and tuners and and sometimes they're worth their money and sometimes they're not in order to get a little bit more power efficiency. Yada, yada, those things that you get with tunes. Is there anybody around town that does that if you don't know? Those are my questions. OK, great. Yeah. Great question on the tow truck.
I went through something similar to that. We were getting a camper and when we went to get the get the camper, one of the things that we looked at very closely is the weight of the camper, because we wanted to get something that was within the limits of what we were going to be pulling with and we did. Now, of course, a lot of it, though, also has to do with the type towing you'll be doing.
If you were going to be towing up a mountain and it's 100 degrees outside, your transmission fluid is going to get a lot hotter than it would if you were just driving back and forth to Clarks Hill or a lake that's nearby. And so you may want to you may want to make a decision on what you'll be using it for and then the next thing when you go to get the camper. I'm not sure if you're talking about a used camper, a new camper. If you're going to get a used camper, I would do a lot of online research, maybe even join one of the chat rooms that other people that tow things with. That would be very helpful. And then if you're buying a new one, the place you'll be going to would be very beneficial on helping you to make decisions on what what works and what will not work as far as the towing packages.
So I would say research a lot online. I would feel very comfortable with the Jeep pulling it. But you may decide to put a transmission cooler on there.
Because that was that was that was a given. Yeah, because that that way you'll keep it cool. But if you did the transmission cooler, I would feel comfortable. OK, what about the tune? Oh, yeah, yeah. On the tuner now, we don't do that at our downtown location. But one of our locations, that's we call it shop, too.
But it's actually at Wrightsboro Road and Jimmy Dies. But John Ryan out there, matter of fact, John Ryan is the one that works with the show all the time. He's I mean, awesome technician. And they work with those.
And I can tell you, if he cannot or or if he does not put one on, he would know somebody that can, but high probability they would take care of it out at that location. Very good. All right. Well, Mr. Clovis, I sure do appreciate your time.
Oh, great question. Thank you. And thank you for the tip for the gentleman on the water separator.
Also on the alley when Allen called. That's right. Thank you, sir. Thank you. Okay. The number to call 7 0 6 8 6 3 5 800.
We're going to breeze through some questions here real quick. One of the things if a person had Uber was thinking about running for Uber, driving for Uber and or delivering pizza or something like that. Should they mention that to their insurance company?
Yes, they should. A lot of times when they're kind of vehicle for hire, that tends to be excluded from your personal passenger usage of that vehicle. So definitely you want to call your insurance agent, let them know. You may pay a little more for that, but you're going to be covered. And whether you have it paid, then you having to pay for it. Yeah, I would think that it would be an important thing for them to know about.
Okay. If a person purchases an RV and they only plan to use it a few times a year, should they or a toy hauler, should they do they still need insurance? Well, that's really dependent upon the person. So when they're pulling a trailer, your liability coverage is extend to that trailer. So even if you're pulling lawnmower on a little utility trailer, you're going to have the same coverage as you would driving that car without the trailer.
The question is, how much is that toy hauler and how much is RV worth? If you have a loan, whoever financing is going to want some, you know, coverages for it. So if it's damaged in an accident or if a tree falls on it. So if it's, you know, you get a fifteen hundred dollar pop up trailer and you really don't care if anything happens to it, you probably don't need it because you're going to get that coverage when you're pulling it. But when it's parked and by itself, there's no coverage on it if you don't have a separate policy for it. And I imagine that would be close to the same for a boat. Yes, the boats are basically the same way. But with the boats, a little different if you run into somebody at the lake, though, you really want to have that coverage.
It's kind of like your automobile. So if you hit somebody in your boat and they have to go to the hospital, you want your insurance company to pay. And then the other thing people forget is uninsured boaters motorist, which they have. So if the person operating the boat that hits you doesn't have anything and you require, it would still be covered. Yeah.
If you have to go to the hospital or if you want your boat paid to get fixed. Very interesting to know. Hey, we're going to take a short break. When we return, we'll be talking to Danny and Paul and some others.
We'll be right back after these messages. Welcome back to more of the CNC Auto Show with Aaron Clements and John Ryan Mooney. Today's Motorrad engine management solution map controlled integrated housing thermostats. Featuring an all in one bolt on solution. Motorrad map controlled integrated housing thermostats are designed for maximum efficiency to provide adaptive on demand cooling based on an engine's overall performance and load state.
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That's on Saturday mornings, 805 to 10. And I ran into something the other week. I have my little I have a little Z3. It's an older model, but I love that little car. But the emblem come off of the car, the little BMW emblem. And I checked and it would have been to replace the whole unit. I would have had to it would have been to have to remove some clips in the back and get it off.
I was a little concerned about damage and all of this other stuff. So instead I got me some JB Weld. I cleaned the area really, really well. And then I mixed up the JB Weld, stuck the emblem back on.
And I don't think that thing will ever come back off. And that JB Weld saved me a bunch of times. Love the product. OK, let's go over to. Danny, Danny, welcome to the CNC Auto Show. What can we help you with?
Good morning, Aaron. Got 2014 F-150. And about two years ago, I changed the tires and rims and the rims up all did not have the air pressure sensors in them. So I was just wondering, do I have to put I'm getting ready to change tires on the truck now, but do I have to put forward sensors in or can I just get a generic aftermarket sensor to put in the tires? The aftermarket sensors seem to work very well.
We've used a good many of those. Really hadn't had hardly any trouble. Now, some vehicles would be the exception. You run into certain model, might be like certain model Toyota, certain model Hondas might not necessarily they may not even make an aftermarket sensor for some. But as a general rule, aftermarket sensors have worked out very well. OK, and in a good place. Yeah, you might one place you could go to that would have some great information on that O'Reilly Auto Parts.
They have aftermarket sensors and much, much more reasonably priced than you could get a new one for. So, yeah, I'd give them a call. All right. Thank you, sir. Thank you for the call. And the number to call 7 0 6 8 6 3 5 800. We were talking with Jonathan and he was answering some great insurance questions for us. And we appreciate that very much. One question I had.
What does a person do if they are involved in an accident? So great question. When we get a lot in, I think something else come up is a lot of companies now have apps on their phones.
It's a great place to start. I pulled mine up and those watching on Facebook can see it. But just pull up your company's app. In my case, it's the State Farm dot com app and there's an accident checklist. So the first thing to do is to check for injuries. Obviously, we want to make sure everybody's safe.
You know, nobody's laying there. So get your car out of the road if you're in the road. And when you're talking to the other person, don't admit fault.
You may not be. You may say, oh, I'm sorry, blah, blah, blah. Just just don't admit fault and call the police because that police report is going to be very important as that record of the circumstances to the accident. One thing you want to do is take photos. Everyone's got their smartphone. Kind of what's the scene like? Describe the scene.
You know, get anybody that's around you. Witnesses can be really important, especially if it's in a parking lot, because at that point it's a he said, she said. And and so if more people can kind of help your your side of it, then then the other person. So that's something I've seen that may not have been someone's fault, but they had a witness. And so they took that other person's story than the person that got hit. So if you have your insurance company, you can do it all on your phone, take the information exchange, contact info, and it'll start the quote process.
I mean, the claim process. And, you know, mentioning that when the accident happens, unless you have something that you know where to refer to, all of that that you just mentioned is going to be out the window. You don't remember any of it.
Yeah, it's going it's going to all happen. You're going to say, I wish I would have took a picture. I wish I wrote that person's name down because he said he saw the whole thing. I wish I did. I wish I wrote their insurance company's name down.
All of this stuff you're going to forget about. So you either have that app on your phone so that you can grab it at a moment's notice or print it out and put it on a little piece of paper in your glove box. Put some of your emergency information to where if you need to hand it to somebody and say, can you call these people for me? Because I have a problem and and have all of that ready. Just play what if I was I was to have an accident?
What could I do? And have it to where you can grab it because you're not going to remember it. I promise you. And we have a great accident report guide in our office. If anybody wants to stop by our office, we'll give them to them, whether you're a State Farm customer or not, because it's just great information to have, because, yeah, adrenaline's rushing. Are your kids OK? Last thing you can do is remember this checklist. Now, I was going to save this for last before I do it, but I want to make sure I get it in there. Does anyone ever call you Jake at State Farm?
Sometimes when I'm wearing my red shirt and khakis, which I'm not wearing today. Those on Facebook can see that, but I'd like to wear it. And so we get that. We have a cut out of Jake. Oh, no, a cut out of Jake. Yeah, he looks real and he's life.
He's life size is about almost six foot. So if anybody wants a selfie with Jake, stop by our office and grab you one. So neat. OK, let's go over to. Paul, welcome to the CNC Auto Show, and what can we help you with? Hello? Yes, sir.
What can we help you with today? Oh, yes. This is Russell. I've got a 2005 Chevy Impala 3.4, and I'm getting the P0420 code about every 150, 200 miles, and it always comes on when I'm sitting in a stoplight. OK, 420, is that a misfire code? No, that's a catalytic converter or catalytic system below threshold.
OK, all right. Got two things that can do that. One of the items could be that the catalytic converter itself is starting to go bad or bad. The other option would be that the sensor, the O2 sensor, one or two.
Do it now. I've replaced the sensors and. All that, and it still does it. OK, you've got a catalytic converter that is starting to go bad now, of course, that's not going to cause you a drivability issue. Chances are on that part, you're fine. But if you live in a state that requires emission testing, of course, you would have to get that done. But there are converters that are starting to come down some.
They got precious metals in there that makes them kind of expensive. So you may even check on some aftermarket converters. Again, you can call a Riley auto parts and they would have some ideas on that.
But it sounds like you're going to need a converter, high probability. OK, thank you. Oh, we appreciate it.
If I put it down, can you all check it out? Absolutely. We would absolutely love to. OK, great.
I might be making the point. Sounds good. We thank you very much. And we do appreciate the call.
The time clock's on the Jonathan English. Thank you for joining us and answer the insurance questions. And I want to take a moment and mention that it's a sad day for many people in the area and the automotive industry. We lost a wonderful man this week, Dwayne Chancy of Chancy's record service, Dwayne Chancy was known for building a top of the line towing company, but he was also known as being a good, very hard working family man that helped many people. And he was loved by many people. As we speak, there's around one hundred tow trucks gathered together in honor to honor this person that will be pulling out.
And in that shows how much so many people love them very much. That's Dwayne Chancy. Live from the car care studios, it's the CNC Auto Show with your personal on air and online automotive service advisors, Aaron Clements and John Ryan Mooney, so climb in, buckle up and enjoy the ride of the CNC Auto Show. We welcome you to the CNC Auto Show.
You jump in, buckle up and hold on. I'm your host, Aaron Clements. We're here to answer your automotive questions, share tips, talk about cars and have some fun. We normally have a subject to focus on. The subject for today is vehicle insurance.
And many times we have an expert in the field of that subject, and today is no different. Our guest today is State Farm insurance agent Jonathan English. Hello. Welcome to the show, Jonathan. Hey, good morning, Aaron.
OK, and we are ready for a great time. You will be here to answer insurance questions that anyone might have, because if you own a car or a motorized toy, you should have insurance. And if you have insurance, you must have an insurance question.
There's no doubt in my mind that there's got to be something. But either way, you will learn a lot about insurance during the show. It's a that's pretty much a sure thing, because I have had a great time talking with Jonathan this morning about different things and very knowledgeable expert in the field, and we appreciate him being there.
Well, today, the time to ask that question, because Jonathan is here is right now. So all you have to do is give us a call. And that number is 800-224-9090. You can also watch us on Facebook. That's at CC auto show dot com. You can also dial 7 0 6 8 6 3 5 800.
Either way works. We just love to have you here for us. This is something we really enjoy. I know Jonathan will to enjoy and answer in those questions and spending a little bit of time with you on on the weekend and enjoy some some different things that we can do there, we normally start to show out with a tech tip quiz. Jonathan, have you ever heard one of our tech tip quiz that we have?
Yes, I have. OK, well, today is no different. We will have a tech tip quiz and the winner will receive the MVTTQW award. And that is most valuable tech tip quiz winner. And it's kind of a big deal. And so you can win and include it in that.
We will give the prize package, which includes the coffee bug, to prove that you are a MVTTQW. All right, here we go. Bill had a fully insured 2018 Ford Explorer.
Someone stole the car and Bill only got paid a thousand bucks. What? Why? That's the question. Why?
All right. So if you know the answer, you give us a call. And again, that number, 800-224-9090.
And you are you can also call 706-8635-800. And if you have a question about that car, truck or SUV, all you have to do is give us a call and we are ready for you and we jump right into some insurance questions. Jonathan, what's the difference between liability, collision and comprehensive insurance? So liability insurance is the reason you have it is when you hit somebody else, you want to pay for any damages to their vehicle or if you hurt them and they go to the hospital, so that's bodily injury and it's property damage for their vehicle. Collision is going to be if you hit somebody, you want your car fixed. Then comprehensive is anything other than collisions.
If a tree falls on it, you hit a deer or it's stolen. That's where comprehensive comes in. So that when someone is making that decision on what type of insurance they should get, of course, you pretty much if you drive a car, you pretty much have to have liability insurance.
So that's pretty much a must. If you want it to where you have that accident and your car can be repaired or you want it repaired and of course you'll have a deductible, then you will have your collision. And then if you want it where something unusual happens, like a lightning strikes your car and blows out everything, you'll have some which I have seen that I have seen it before is rare, but I've seen it probably three times in my career where the lightning has struck the car and burn up a lot of stuff. Even with the tires ground in the vehicle, even with the tires ground in the vehicle, you can see the mark on the car where it come in and a lot of electrical components would be fried out. So it's again, it's a little rare.
But when it happens, it can on a vehicle. Now it can be very, very expensive because you got modules, you got what? Eighty modules.
And if you kill ten of them, that's eight, nine hundred dollars apiece sometime or more. So it's a it's something to think about on that part of it. OK, you want to let's go to some calls. Yeah, OK. All right. We will be going to.
Stan, Stan, welcome to the CNC Auto Show. And what can we help you with? Well, I want to take a quiz. Oh, Stan, it's no wanted to and want to answer.
It's do or don't do. That's what Yoda said. All right. Now hold on. We're going to put you on stage. Jonathan, you are on stage.
All eyes are on you. I believe I'll read it one more time. Bill had a fully insured Ford Explorer. Someone stole the car and Bill only got a thousand dollars from the insurance company. Why?
And Bill, what is the answer to today's tech tip quiz? I think that the bank got the money and you had a thousand dollars. Oh, you know, that's not bad there, Stan. I didn't even think about that part. Because he still owed a lot of money on the car. And Jonathan, that would be correct if there's a lien on the vehicle. The lien gets the payment first.
They would get the money and he would and he has a thousand dollars equity on it. Okay. Because, Stan, that's good.
As a matter of fact, I would love to do that. But the judges are saying that that was not the answer. And Stan, if you notice how I kind of take myself out of the picture of giving you the bad news. But I'm going to tell you, that was good. That was really good. Well, I appreciate it. Thank you all. Have a good day. Thank you for calling in.
You have a great day, too. Okay. The number to call 706-8635-800. We'll shoot over here to Penny. Penny, welcome to the CNC Auto Show.
What can we help with? I've got an answer to your tech tip quiz. Oh, this is Perry. Yes. Yeah. Perry, welcome to the show. Yes. We need to put you on stage. And Perry, everyone's looking at you to bring us the answer to today's tech tip quiz.
What is it? Okay. So you didn't mention the year of the Ford Explorer, did you? Oh, you know, I'm not sure if I did or not.
What did you say? 2018? Yeah, I think I said 2018.
Yeah, 2018 Ford Explorer. Oh. Oh, well, I'm guessing they didn't have the insurance coverage for if it gets stolen. Is that a separate policy? It was fully insured.
He had to. Fully insured. It actually had collision and comprehensive insurance on this thing. Well, I was going to go with the fact that it was probably only worth a thousand bucks, but sounds like that's the case. It was in 2018.
Yeah, you get into a 2018. But they're a good bit more there. Okay, that's all I got then. Well, good shot though, Perry. Hey, man, I appreciate you calling in and sharing some time with us. Thank you. Thank you.
Okay. The number to call 706-863-5800 or you call 800-224-9090. Okay, we will go to another insurance question. And this is what I'm kind of interested in. Bodily injury insurance.
Yes. And what exactly is it and what type of coverage should you have for it? So bodily injury coverage is when you see those billboards or those commercials on TV. You've probably seen them all from the attorneys. That's what they're trying to get for their clients is bodily injury.
Big money, big money, big money, and that's what they want. Those guys want a big case. And so you as the consumer wants to make sure you have enough coverage to protect your income and assets so that if you do hurt someone, there's enough money to pay them. So you're not having to pay up to 25% of your wages can be garnished.
South Carolina from a court order. So that's something you want to make sure that you have enough coverage for. Wow. We almost out of time. We'll take a quick break. We'll be right back after this. Let's head back down to the car care studio with Airman Clements and John Ryan Mooney.
And we are back. Give us call. 800-224-9090. That's any Saturday mornings, 805 to 10 Eastern Time. Or you can also watch us and listen at the same time on Facebook.
Option two is to call 706-863-5800. Or you can watch us live at ccautoshow.com. And we have Jonathan here with us. We're talking about insurance, and he has been given some has a great way of explaining what each item in insurance is. So we're going through questions and we're answering questions. I believe that we will start with a nice little tech tip quiz.
Jim, welcome to the CNC Auto Show. And what can we help you with? I'd like to talk about automobile insurance, Jonathan. And I'd also like to take a stab at the tech tip quiz, if I may. Absolutely.
You are welcome to do both. And which one do you want to do first, Jim? We'll do car insurance for Jonathan. OK, great. All right, Jim. Almost sounds like Jeopardy, doesn't it? Car insurance for Jonathan.
For $400, please. Yeah. One of the notions of automobile insurance is insuring yourself. But there's also that aspect of insuring yourself against other drivers who would be at fault for a loss, a collision, let's say. But they're either uninsured or underinsured. And that's a component of a prudent automobile level and limit profile, isn't it? Yes, Jim, you're correct. That's the uninsured motorist. Most states don't.
You don't have to select it, but we highly recommend it because a lot of drivers, especially in Georgia, aren't driving with insurance or even adequate insurance. Yeah, good. I know I've got a bunch of it and I didn't know if I was automatically getting it or not, but it's always struck me as a good thing because you can be as careful as you want, but you can't control the other folks. It's always that other guy.
You're right. And Jim, I haven't been hit many times, but usually if I get hit at somebody that don't have insurance. Nothing to lose, right? And that's a terrible feeling when you're sitting there. Luckily, I normally have the uninsured motorist, so I end up getting my car repaired, but that is a frustrating feeling when you know you have the right insurance and you're doing the things the right way and somebody else does not have it and your insurance company has to pay. And in some cases, though, if for some reason you didn't have insurance, then you would be out completely.
So that's that Jonathan is great. That's a very important part of insurance. And Jim, there's there's two types, at least in Georgia, you can get you can get added to or in excess to your limits and then just uninsured. And that kind of subtracts out what you have or if they have someone is underinsured. Do you know what what coverage is you have on your auto insurance?
Are you in the excess? Well, I'm in South Carolina. Would there be two options there? It's a little different.
South Carolina, how they have have theirs is not as clear cut as Georgia. So if you want to call, we could talk offline and I can help you with that. Good. OK, Jim, let's get this question. You say you have an answer to our tech tip quiz. I guess that's the right way to phrase there. And I have an answer, but it doesn't mean it's the right one. Well, I'm going to shoot the question out there one more time. Bill had a fully insured twenty eighteen Ford Explorer. Someone stole the car and Bill got only a thousand dollars from the insurance company. Why?
And we will put you on stage. And Jim, we are ready for you to answer today's tech tip quiz. OK, I did like the first answer someone gave about the outstanding encumbrance or lean on the car. But the second thought was, well, let's bear in mind that the payment of a thousand dollars should be commensurate with a loss.
So I'm going to say that. It's a possibility that this car was stolen, but it was recovered and it was recovered with a certain amount of damage that after his deductibles, let's say, whatever mitigating factors would be there, the balance that he got from the insurance company to restore his vehicle to the way it was before it was stolen was a net of a thousand dollars. Damages that happened while it was stolen. Jim, what was it that how did he how did he recover the car?
The police didn't recover the car. Now, you didn't tell me that, did you? No, no, no. But you're in there now because this is this is a special bonus side of the question. Yeah, it's called it's called a hint. Uh, yeah. Well, I will say this.
You you are the winner of today's Tech Tip quiz. And if you'd like me to help you fill out the story a little bit with you is that. But we guess now the bonus part of it comes in and it will be a surprise gift for the for the bonus part. How did they recover the vehicle? Well, if the police didn't recover it, that means he or a non law enforcement individual recovered it. And I'm sort of grasping at straws here a little bit, admittedly. But it sounds like it was a lay person discovery of the vehicle and the car was damaged to some degree, so his comprehensive would have come in past his deductible of a thousand dollars.
Am I getting warm? Well, you didn't get it. But what I really like and I like about this Tech Tip quiz is it's given us a chance to talk about insurance. And as we're talking about insurance, that some people may pick up some information that they didn't know exactly what different parts of insurance is. But I'm trying to let you down easy, Jim, because that's that part of it's not right. Now, you are still a winner.
I mean, big time. But let's just presume my wife Jones just says, well, maybe there was a tracking device on the car, some electronic stuff located. Maybe let this phone in and triangulate it or something like that. Well, the car did not have a factory alarm. It did not have a factory GPS. But what's another way that they could have that they could have tracked the car? Well, you can track it if you leave a cell phone in it. The cell phone was not in there. They still do auto insurance driving plug in deals.
It tells you how you're doing. You see if you're going to get that reduction in your coverage, if you drive according to the speed limits and so forth, you might know where the car is, but you're close enough to where you get that part. Bill had an Apple AirTag in his glove box. He had planned to put it in his daughter's school backpack. And in case she lost it after the floor was stolen, Bill used his cell phone to track the car down. They had stolen his spare key and used it to seal the car. It was in a garage ready to be stripped and sold for parts. The insurance company did pay for the complete wash wax detail, plus all the car rental fees, everything else, which comes to about a thousand bucks. But Apple AirTags can save you a lot of hassles.
It runs about 30 bucks, good for about one year, and they can help you find an item. We'll be right back after this. All right, thanks. Thank you.