Live from the car care studios, it's the CNC auto show with your personal on air and online automotive service advisors, Aaron Clements and John Ryan Mooney. So climb in, buckle up and enjoy the ride on the CNC auto show. And we do welcome you to the CNC auto show.
You jump in, buckle up and hold on. I'm your host Aaron Clements. I'm here with co-host Amanda Clements Drake. Amanda is CEO and district manager at CNC Automotive, which is where the CNC auto show was born, which is great. Okay. The CNC auto show is a call in radio show to where you are able to call in and join the show.
Ask your questions. We also like to share some tips on ways to make your car safe and dependable. You can give us a call.
And again, that number is 800-224-9090. And you could watch us on Facebook at the CNC auto show and you could see that live. We are there right now. Okay.
And that's all at 805 to 10 Eastern time. Okay. We are here and Amanda has been not only in the management side of CNC automotive, but she also does a lot of service advisor work. And Amanda, you started as a service advisor. Well, technically I started as, um, I guess more of a secretary, part-time secretary in the office, just, uh, answering phones and stuff. But yes, my, my first, um, my next job was service writing.
And, uh, and you do it well. I remember when you, uh, started many, many years ago, you had a book and Google and, uh, whatever come up, you'll say, well, but that was, uh, you have, um, uh, come a long, long way on knowing about cars, uh, in knowing about people and to be a service advisor, you really need both and, and you need to know, uh, on the people's side, the customer and the technician, because you're, uh, you're talking with both and you're trying to give the customer good information that they can have to make a good decision on their car. Yes. Yeah. And you do need car knowledge to do that.
Um, but that is something that you can learn along the way, um, while using mainly customer service to perform the job. All right. Uh, we have talked about this and we have a contest plan for today. And the contest is if, uh, from time to time when someone is trying to tell you what sound their car is making, they will make the sound for you like breaks going like that. So we're going to, we will have a contest of the best sound contest to where if someone were to call in and say, this is the sound of a break noise. This is the sound of a belt noise.
This is the sound that my car makes. And if it turns out to be either the best sound or the funniest sound, that person will not only get the prize package of the bit of the tech tip quiz official winner and official winner coffee mug, but they will also get a $25 gift card from O'Reilly. I guess each person's contact information and then we pick one, we'll get their first name and then we'll tell them a code that they, that no one else will know about. Just, uh, each noise, uh, call in, we'll get a name, um, and then we'll pick person at the end and the, their contact information. They'll be contacted, I guess, to win the prize. Okay.
That is exactly the way that we'll do that. And let's start out with, um, what type information should, uh, let's say a car's making a noise. What type information should a person tell their service advisor about the noise that may help them to identify it faster?
Yeah. Uh, well the reason we're talking about this is a lot of times people come in and they'll say, I'm dropping it all for a noise. Um, they may have a particular noise that's been there for years and they've gotten used to it and they're not concerned about it. And then they have a new noise and the new noise is what they, they brought it to us for.
But unless they're able, unless we get more information from them, we might diagnose a different noise. So it's good to know what it sounds like, which is, you know, mainly what this contest is about is, um, you know, if you could describe it in some way, is it a tapping? Is it a clicking? Is it a screeching? Um, that helps, uh, when it occurs, does it occur when you're, um, at idle, when you're breaking, uh, when you're going 50 miles per hour? Um, and then, um, you know, how often does it do it?
Cause sometimes if you don't ask that question, it may be something that only happens once a week and the car may only be with us for a few hours and, and that would be hard to, to duplicate. So those are the primary ones, but really you can't get enough information when it comes to diagnosing a noise. Um, and I believe, you know, you've mentioned this, sometimes it's, it takes actually riding with the customer, um, to, to actually figure out what the noise they're describing out.
That's, that's what I recommend. If there's a doubt that they may tune into the wrong noise, then go ahead and call because of course, like you mentioned that technician don't know that that other noise has been there for months and months and it may be louder than the noise that just started. So the technician spends a lot of time looking for a noise and, and the service advisor calls and gives an estimate of what it is to repair that noise. And you get the car back and it's still making the little noise that you heard, but the big noise is gone and they say, no, I didn't want that. I'm fine with that other noise. Yeah.
Yeah. They may have had that, you know, checked out a while back and know what it is and they're not concerned about it. So, uh, knowing what the noise sounds like, um, and, uh, sometimes, uh, they're hearing something and it could be as simple as, you know, what they're carrying around in their trunk. We've had that before. They're hearing, uh, uh, some kind of clunky noise and they've just got, you know, uh, a lot of stuff that they, they haul around daily and they don't even put the two, you know, together, um, you know, right away.
So I've had that before where somebody said that they're, they're smelling gas, uh, you checked the car over and sure enough, they're smelling gas, but it's a gas can in the back. Yeah. Uh, yeah. So, you know, just getting as much information as you can. Um, and it is, is really helpful when somebody will actually like make the noise. Um, because sometimes even your idea of a tapping might be my idea of a clicking and we might not even be on the same page.
So if they can verbally reproduce it, I mean that, that definitely helps. And I think so many times people are, are worried to make a noise because somebody may laugh or tell a joke about it or something like that. But the thing is there's nothing wrong with making a noise for your service advisor. I mean, for instance, you want to give them all the information, like you would, um, like you would if you were going to the doctor, I think we might have a call or if it's a, uh, or if it's a noise like a knock, knock, knock, knock, knock, or tick, tick, tick, tick, tick. You want to know what it is and it's helpful and you got to figure that little bit of noise that you make may save you a lot of time and a lot of money because it helps if it helps them find the noise faster. Okay, let's go to the call. Let's go to Billy. Billy, welcome to the CNC auto show.
What can we help you with? I got a 2008 Chevy express van and when I go through a drive through and I'm, I'm sitting there idling, my truck's going, and I ain't got a clue what it sounds like. The mufflers loose or the ladders are rattling or whatever it is. I don't know what it is.
I'm trying to figure out how to spell that first though. It started, it's a break it down for us. Chink, Chink, Chink, Chink, Chink, Chink, Chink, Chink, Chink, Chink, Chink, Chink, Chink. When does it make that noise? You say it does it when you're in the drive through. When I get up to the drive through to the one door bouncing off the wall, I can hear it.
Well it's hungry. Now Billy, when we're looking for noises, um, we, we want to find out under what conditions is the vehicle rolling? Is it, is it seem to be making the noise as you're rolling or is it making that noise with the engine? I can only hear it when I'm stopped at that window paying and getting my food. I can only hear it then if I'm out on the road, I ride with my windows down. I can't hear it at all.
I got my window down at the drive through. I can hear it. All right. Billy, can we put that in front of our, uh, our, uh, technical board here that we have? It's a table lined with technicians, uh, there with books and computers and all it as we go to this real quick break. And then when we come back, we will have an answer for you.
Plus you'll be in the running for the, uh, $25 gift card that we have. Thank you. We'll hold a little bit.
Okay. We'll be right back after these messages. Let's head back down to the car care studio with Aaron Clements and John Ryan Mooney. As we navigate the COVID-19 crisis O'Reilly auto parts is dedicated to serving you. We've been deemed an essential business. So our doors will stay open. We encourage you to buy online, then pick up curbside together. We're committed to getting through this. The CNC auto show is brought to you by liquid Molly developed from special oils specifically for German imports.
Liquid Molly now offers motor oils for domestic models to learn more at liquid-molly.com. We are back called to join the show, the number 800-224-9090, or you can call 706-8635-800 or you can join us on Facebook. If you have a question about your car, truck, or SUV, you just give us a call and that's all on Saturday mornings, 5 to 10 Eastern time.
And again, the number 706-8635-800. We were talking to Billy and Billy gave a noise. Billy, would you mind sharing that noise with us one more time so that we can all be on the same page?
Absolutely. It goes, boom, boom, boom, boom. Now, Billy, one of our, uh, technical staff that I was talking about, which actually it's not really a big table and it's not computers and all it's, uh, me and Amanda sitting here. So, but what we were wondering, did that noise seem to be coming from the front or the rear of the vehicle? It actually, actually it sounds like it's coming right. You know, I'm in the driver's seat. It sounds like it's coming right out underneath my, my, my door.
Okay. Oh, oh, I think, oh man. I think we might have something there underneath your door and it does it more when you pull up to a drive through, which means it's coming from under the car, echoing off the wall. And that sounds very much like a catalytic converter noise. Oh boy. That's exactly what I thought it was.
Chomp, chomp, ching, chomp, chomp. Yep. Yep. That's it. That's gotta be it. Okay.
Cat converter. All right. Now, Billy, that does put you into, in the running. So if you would stay tuned for this and, um, because you, you, uh, very well might win a $25 gift card for, uh, for sharing your noise with us.
And we really appreciate that. Thanks. Thank you so much. All right. Bye bye.
Billy number to call 7 0 6 8 6 3 5 800. And we will cruise over here to Charles and welcome Charles to the show. Charles, what can we help you with? Hey, good morning. Good morning, Mr. David and Ms. Amanda. How y'all doing today?
Doing great. And it is so good to hear from you too. Welcome to the show. Oh, okay. It's so good to be able to be a part of this show this morning.
Um, this is something that, um, not lately, thank the good Lord, but I used to hear frequently. You ready? I'm ready. Let's do it.
I'm writing it down. Okay. Now I need to do a third time. One more time. One more quick. Okay. Mason is cracking up.
You made the producer laugh, Charles. All right. Now, does that noise sound like it's coming from the front of the vehicle or the rear of the vehicle? Or does it do it more when you had a drive through as you're going down the road? When does it do it or did it do it? Definitely. It definitely come is coming from the front of the car, either from the left hand side or the right hand side.
Never in the middle. Okay. Now did it have to do with the engine running? Did it do it with the engine running and not running? Or only would it running?
The engine never got turned over. I was about to say. So like trying to start it. Oh, you were starting the vehicle and it did that like a whoop, whoop, whoop, whoop, ching, ching, ching, ching. Okay.
Wow. That is, um, um, trying to crank a car with a dead battery. That is exactly what it sounds like. And once it goes whoop, whoop, whoop a few times, that pulls out what little bit of voltage was in there. So then all you get is a click, tick, tick, tick, tick, tick of the starter, not even engage it anymore. Yeah. That's right. That means you got a dead battery with maybe one or more dead cells in it. It does.
That was a really good job. Okay. So you used to have that problem, but you fixed it with a new battery, sounds like? Yeah. Okay. Well, well, well, uh, yeah, but I also fixed it by being able to purchase better automobiles, which come with better batteries and not buying one of those batteries that has been discounted and charged several times when they give it to you for a pretty good price and only lasts maybe not even a month.
And then you got to go back and buy another one. Yeah. If you want a top of the line battery, yeah, that, that, that the top of the line battery, get an Optima plus battery and, uh, it, it, and you can get those in a lot of auto parts and, and, uh, other places, but the, uh, that Optima battery is a great battery and age. They have AGM batteries, but also for more information on all the things that you just mentioned, Charles, somebody can go to batteries.com and that's by Clarios.
That's a website from Clarios. Yeah. And not all batteries are created equal. You're exactly right. And we've had people, um, purchase their warranty, but they have to go several times and they just have to keep getting another one after another one.
If they don't purchase a good one to start with. Yep. Yeah.
Those sound like batteries ever made a U S battery. Sorry about that. Well, Charles, you are now in the running because you gave a whoop, whoop, whoop, tick, tick, tick, tick, tick, tick noise and you stand in the chest and went into coffee mug and you may even, well, you're, if you win the coffee mug, you'll automatically win the $25 gift card. So you are in the running now. Yep. Thanks Charles. That was a good one. It was.
I haven't won in a long time. That's right down my neighborhood. Cause that's the noise that I used to hear a lot. I'm glad you don't hear it anymore.
All I hear is it cranks up and I cool you down. That's good. Thanks Charles. Great call. Thank you Charles. Thank you. All right.
Charles is in the running now. That is a, that is a very nice thing. Uh, I'm here with Amanda and we will be right back with more of those funny noises.
It's time for more good stuff with Aaron Clements and John Ryan Mooney. The CNC auto show is brought to you in part by Motorrad, a global leader in the development of high quality, reliable, durable thermostats, caps, and engine management solutions, helping keep millions of vehicle engines cool and operating efficiently. Learn more at motorrad.com. Earlier this week, I had a customer come into the shop and they asked, could I help them with something that was a little bit out of the mechanical range, but their BMW emblem had fell off. It was a 01 BMW Z3 and a little emblem part on the hood had fell out. They had the emblem.
It looked good and everything was fine there. But the only way to replace that little thing would have been to replace the whole metal part and then take it loose from the paint. I was worried that it may affect the paint on the car. So I didn't really want to pull that piece off of there.
So great idea. Come to me, use JB weld. So I mixed up a little JB weld on there and cleaned the surfaces, uh, applied it, stuck it on there, asked the customer, can we keep the car overnight?
Cause I wanted to use the kind that, uh, took, um, the 24 hours to cure or 12 hours to cure. And it did that. And wow, that thing, I don't think it ever come off. I believe the, the whole, uh, emblem piece might come off, but that part did I put on there with JB.
Well, I believe it's on there to stay. We are having a funniest noise, not necessarily funniest noise because it's a, it's a best description of a noise contest because noises don't be afraid to make those. Those are helpful.
It can save you money as you're talking to somebody. So far we got Billy with a bump, bump, bump, which we suspect as being a bad converter. We have Charles, which is a, which is a battery type issue.
Uh, and he confirmed that that was a, uh, it turned out to be a battery. Let's go over to Jim. Jim, welcome to the CNC auto show.
And what can we help you with? I have an automobile noise for you and Amanda today. Oh, that is wonderful. Jim, I was hoping that you would have a, so since I know what it's supposed to be, I'm not going to tell you what it is.
If you can tell me what it is, then that means it came through the telephone. Okay. Perfect. Okay. Hold on one second. Let me get ready. Okay. Now we are ready.
Did you hear it? Okay. And is that doing that noise with the engine running, Jim?
Well, that noise, if it were the real deal, the engine would definitely be running. Okay. Do it one more time. Here come. All right. I'm stumped. Okay. Uh, okay. Oh, uh, speaker.
That's what I was wondering. A blown speaker in the radio or a different setting on the telephone here, a speaker phone, maybe to come through different. Here it comes. A clunking, a rattling exhaust. That was really supposed to have been spark detonation. Spark detonation.
Spark detonation. While I was listening to the other calls, I experimented with different wall thicknesses of glass jars and different size nuts and bolts, only one inside at a time to get the right rattle sound, but it's just not making it over the phone. Well, that's a lot of effort though. I'm going to say that's a bunch of nuts and bolts rattling around in a mason jar.
A very short blackberry jam jar is what it was. I would say that's the most thought out one for sure. That was good. It was hard to, it was a little bit of static there.
Um, but yeah, no, that was, that's a good one. Okay. The rattle noise.
What customers can do for service writers. I had a thought when Amanda was saying how as much information as possible is useful, especially when it comes to these noises, which I'm glad you're focusing on it now. If you've got a noise, just whip out that pocket computer, turn that on, and if you can collect that sound under the circumstances under which it normally exists, of course you need to share those normal circumstances.
You mentioned that before, but that will be the truest way to get the sound in because not all of us are good at making sounds as evidenced by my last attempt there, but a true audio might really pull it through for you and you can again save the time and the money to zero in on it. And also I'm wondering if Billy, if he doesn't have a catalytic converter problem based upon his excellent sound, he could have a heat shield problem too. Instead of a converter itself, it might be a shield router. That's true. No, and that's a really good point about the audio and we have had customers do that. So that's a, that's really helpful now too. Yeah.
Right before the, I was trying to record the sound my car was making and I was looking at my phone. Oh, that's true. Just be careful. Jim, I have you down for, and I'm going to recommend this, is that if you have something that makes the same sound, take for instance, if you've got a nut and bolt in a jam jar and want to take it to your service advisor and rattle it and say, this is what it sounds like. But Jim, will you have you down for a rattle noise and that's nuts and bolts in a jam jar? No, just, just one, actually just one nut.
Be very specific about that. Actually, I chose a bowl. That's what it was. A bolt made the best sound.
As far as it was, it was the best one. Thank you, Jim. Bye bye. Thank you. Bye bye. Okay.
The number to call 7 0 6 8 6 3 5 800 or you can call 800 2 2 4 9 0 9 0. Let's see where we're going here. Let's go over to John. Yeah, that's it.
You're right. Hey John, welcome to the CNC auto show and what can we help you with? Well, I'm enjoying the show again and I got a car noise for you. Oh, let me get ready. Let's see here. That'll be John. Okay.
I'm ready for you, John. Well, this always happened in cars I've had in the past. It doesn't happen anymore. But in the past, after driving about 10 miles, I'd hear this noise coming from the back of the car. So I'm like, I got to go pee. I got to go pee.
I got to go pee. I hear that noise a lot actually. Yeah. Amanda gets that one now. They, they, I'm going to go ahead and mention this. You're going to mention, I know which time you're talking about. My daughter, she was, she was little and we were at the fair. This is my sister. He's talking about Amanda's sister and we were at the fair and I forgot what age Alyssa was.
Uh, but they still tease me about this to this day. But Alyssa, we were in the line at the fair and Alyssa had to pee. And uh, and she said, I have to pee. I said, well, I'm trying to get out.
Give me a minute. I'm getting there. I'm trying to get out. And then, and then I get up a little further. She's got to pee. I said, well, you want me to pull over to the side here?
No, no, no. Well, I got to pee. I got to pee. And I finally said, well, just pee in the seat.
Yeah. He just, he just kind of lost it. He lost it a little bit.
He just, he said, just pee all over the seat. You know, usually men want to solve the problem and we look at the options and we said, this is the option. And the thing is I run out of options. But yeah, I hear that. Especially if you go on a trip, you tend to hear it like reg regularly and then you solve the problem and then it comes back like in 20 minutes. So you get about five miles down the road and you hear it again.
I think they just want to get out and stretch their legs is what it amounts to. But no, that, that's a good one. I like that one. That may be my favorite.
Cause I relate to it so badly. Okay. Charles yours.
I mean, uh, I'm sorry, John, yours will have to do with, I got to pee. Okay. We got it. Thanks, John. Okay. Thank you. Okay.
The number to call 7 0 6 8 6 3 5 800 or 800 2 2 4 9 0 9 0. And let's go over to visit with Charles Charles. Welcome to the CNC auto show. Let's see here.
What we got, uh, Charles, welcome to the CNC auto show. Yeah. How you doing? Doing very well. And welcome to the show.
Yeah. I've got a 92 Silverado Chevrolet pickup truck and uh, I drive into the store the other day and I come back home and the gears and all the sound and everything sounded good. The motor and everything. And uh, I pulled up to the yard and I stopped and put it in reverse to back up into my driveway and I hear just sound like real hard, like, uh, something broke like a, just a third pop, but it wasn't a pop sound. It was more a solid sound, you know, iron breaking or something. So it's more of a metallic type sound.
What do you think? Oh, I can tell you what I lean toward is a possibility is sometimes when a universal joint is going bad, then the universal joint can make a loud popping noise and it can do that as your, uh, as it has any kind of strain on the system. So I would re or on the drive train, I would recommend pulling the drive shaft out, block the wheels.
If you're doing that at home, pull the drive shaft out and move those universal joints and look for any play or any stiffness in those. Cause that, uh, that does sound now make the noise one more time so I can have it down here. It was a solid sound. Say it one time. I'm going to put you on hold a little bit. We're going to come back.
Cause I need to have the sound. All right, hold on one sec. We'll be right back after this. Welcome back to more of the CNC auto show with Aaron Clements and John Ryan Mooney. A Raleigh auto parts is here to keep your car on the road with the right parts advice for their professional parts people in their free loaner tool program. No need to purchase a tool.
If you're only going to use it once your local O'Reilly auto parts has more than 80 specialty tools available to rent for your next repair refund deposit required at time of rental stopped by O'Reilly auto parts today and asked about their free loaner tool program or visit O'Reilly auto.com. Bill messaged me on Facebook and mentioned that he had a bolt on his exhaust manifold that would not come loose. Uh, he got all the rest of them out, but that one is just sticking really bad.
He asked me the, if I knew of different things that might help them. And one of the first things I thought of is PB blaster. You can spray a little bit of PB blaster on there and let it sit. But also I mentioned to him that he needed to tap the bolt with a hammer and that lets the PB blaster just kind of soak in there really well. Then when he starts to remove the bolt, he might want to consider having an air gun because that gives it more of that jarring motion. If not just kind of bump the bolt back and forth. I've had cases where I've had to had eat, uh, add some heat to it also. Uh, but usually if you go those methods, the bolt will come out and you're doing the right thing.
Don't just try to turn it and turn it and turn it because it will break and that will cause some issues. Uh, but if you do the things I mentioned, uh, should come out. Okay. We will go back to Charles and Charles, uh, Charles, you had mentioned that you had a, uh, a sound and you, you, you were making the sound one time, but to be in the running for the $25 gift card from, uh, from O'Reilly auto parts, I needed you to make the sound again. Now what, what is that sound?
As I was shifting from, uh, to go into reverse, it made a pop and pop sound, a thump, like a hard, solid and what did it sound like again? Okay. Okay.
I got it. Boom. Okay. All right. Boom. Boom. And we think that that could very well be your universal joints. You joins.
Okay. These information, if you don't mind, we changed, uh, uh, rear end seal was leaking a couple of months ago. Could there be any problem with that? But, uh, drive shaft back into the transmission there. Well, it is possible. Sometimes if you don't get the preload set just right, when you put in that pinion bolt back on the bolt that holds the pinion, then it can change the crush sleeve and that can create more or less where, uh, more or less play in there.
So it could, but I believe I would look at those U-joints first before doing anything because they would be much less expensive than anything to do with the preload. Yes. Somebody else told me that could probably be the problem and not into transmission. It would be where you've just said, we sure appreciate your answer and your help. Thank you very much.
You are in the running now Charles for the, for the, uh, prize. So stay tuned. Okay. Sure will. Okay.
Number to call 7 0 6 800 8 7 0 6 8 6 3 5 800 or 800 2 2 4 9 0 9 0. Let's go over to miss. Oh, I got an issue. Okay. Let's go over to Mark. Mark, welcome to the CNC auto show. And what can we help you with?
I got an 0 7 G Wrangler. Got a, uh, constant popping out of first gear, probably popping out of first gear. Okay. And uh, Mark, does that make a sound when it does that so that we can also go and put you into running? No.
Oh, no sound. Okay. Now does it, um, does it seem to pop out of gear? Let's say that if you put it up the second gear and you're not holding your hand on the shifter and you just kind of Pat the gas just a little bit and then it pops out.
No, just first. Oh, it's only popping out of first gear. Okay.
Yeah. All right. And if you hold it up in the gear, does it stay in there then or does it, uh, still pop out even if you're holding it in gear? It'll stay in, but it does try to push out. Okay. You can feel it trying to push toward it. Now your clutch, when you let your foot off of the, uh, the clutch, does it go about an inch before it starts engaging or does it, uh, does it do it right there at the floor?
Uh, it goes about an inch. Okay. All right. Unfortunately, it sounds like you have some transmission internal problems and you would, um, there's several things you can do if someone does do a able to rebuild that you can get it rebuilt, but by far some of the better options that I've seen is getting a remanufactured transmission or there's some cases with, uh, especially when you get into 07 models, there's a possibility you might be able to find a good use transmission with very low miles. So it would be worth checking.
Now wouldn't it, if, and what's good about a lot of the salvage yards now is that you're a, they, they document everything. Like if a transmission come out of a vehicle that has 150,000 miles on it, you wouldn't want it. But if that transmission is coming out of a vehicle with 50,000 miles on it, then that would be a good option to go with. Manual transmissions are one of those things because sitting in a, in a yard in most cases does not harm a manual transmission automatics. I'm not as wild on, especially if you get into one that's over three, four, five years old and automatic has as rubber parts in there and other parts that can be affected by just setting up for periods of time.
So I don't like to get one that's a little bit older on that, but on the vehicle, like you're talking about a manual transmission, if I could find a good low mileage one, that would not be a bad option. All right. Okay. Thanks for the question. And Mark, thank you for the question. Very nice.
Okay. The number to call is 863-5800 or you can call 800-224-9090 and you can get in the running for a noise contest or you're describing a noise that either your car is making now and we'll give you an idea of what it is, or you can describe a noise that you've had in the past and either way you would be in the running to get the $25 gift card from O'Reilly Auto Parts and stand a chance to win. Some of the noises when someone is trying to find a noise, it also helps to know, does it do this when it's raining? Does it do this when you've been driving the car for a long period of time? Does it do it when right after you start the car up? All of these things and a lot of things to do with smells go hand in hand with that. So if a car has an unusual smell, does it do it once the car gets hot?
Do you see any smoke to go along with it? All of these things are all very, very valuable information to that technician when they're looking for noises. And you would think your first thought is, well, it's up to them to find the noise. But many times if you get into diagnosing a vehicle, no doubt if a technician is starting from scratch and does not have any idea where to start in any of the stages to go through in the beginning, that's going to take more time. Where you've been driving that vehicle over the course of weeks or months and you've had time to identify more of all the details of when it does it, whether it's hot, cold, rainy, not rainy, just all of these details and you know that. And if you go ahead and mention that part, that way that technician can immediately go ahead and start trying to reproduce the problems that you had.
Yeah. And a lot of times people say that they felt something, um, and they won't necessarily pay attention to all of their senses or remember everything. So if you feel a vibration, also keep in mind what you might actually hear or if you smell anything, try to try to evaluate, you know, all your senses.
Um, if something is going on with your car and relay all that information to your advisor. We got named the winner. All right.
We had Charles. We had Jim rattle noise, nuts and bolts in a jar, jelly jar. Okay. Uh, John, uh, I got to go to the restroom.
Nice. You forgot Billy at the top. Oh, and we got Billy, uh, bump, bump, bump, ching, ching, ching, ching.
Turned out, uh, this converter may have an issue or heat shield, according to Jim. Uh, and Charles, uh, has the bumpy noise that could be you joints, a winner. I'm gonna let you decide.
Okay. Um, I have to go with the, I got to pee, I'm sorry. I loved all the noises, but I got to go with that one. It was just very, um, creative. John, you are the winner and we are out of time. Time clocks on the E we'll be back soon with another CNC auto.
