And we do welcome you to the CNC Auto Show. I'm here with co-host David Clark of Kendrick Paint and Body and our special guest, Hazel Grace. Good morning. And good morning. And David, are we ready to go?
We're ready to go, Aaron. Welcome back to the show. And Hazel Grace, I want to welcome you to the show. This is your first time on the show. Yes.
And we welcome you here. We appreciate it. During today's show, we'll answer your automotive repair and collision repair questions. Plus, we'll have the opinion and expertise from a member of the Generation Alpha. And then that's Hazel Grace.
Okay, along with answering those questions, we plan to walk through the complete, complete collision repair process. And you can join in. The number, 800-224-9090. You just give us a call. That's on any Saturday morning, 805 to 10 Eastern Time.
You can also watch us live on Facebook or watch and post a question at ccautoshow.com. That's ccaautoshow.com. Hazel Grace is Odish. She's Monitoring that, and if you type something in, she will see the question that you put in there, and we will answer that question on air. And if what do you think, Dave?
You think we're gonna open the show with a can of tech tip? We gotta have it. You gotta see who's gonna get the belt buckle this one. All right, we're gonna, yeah. And this Tech Tip quiz is left over from last week, but it still smells good.
So we're going to go with it. If you're the winner of this Tech Tip quiz, you'll receive a Tech Tip Quiz Prize package, which includes CNC Auto Show Coffee Cup. And here is the question that was left from last week. Johnny had a squatter in his garage. He bought something at an automotive parts store that made the squatter quit squatting.
What did he purchase at the part store? And if you know the answer to that question, you give us a call. And again, the number's 800-224-9090. And also, you can post a question at ccaautoshow.com. You can also watch the show there live if you'd like to do that.
That or Facebook. Either one's good.
Okay, let's go over to one of the. Main subjects that I wanted to talk about today because this is something that I get a lot of questions about. And I'm really not an expert in this area. I learn a lot from talking to people like you, David, on this subject and others. Carol Proctor sometimes comes in.
We talk to him also. But I learn a lot about this subject, but I wouldn't consider myself an expert on it. But that has to do with the collision repair process. And what we want to do is go over this repair process. during the show and we'll start out with a Item As far as a tree falling on the on a car.
And as we discuss that, we will. We will have A discussion. on that but First, we will go to our phone calls.
Okay, hold on. We'll go ahead and discuss this part.
Okay. It's the process of having a vehicle repaired. And if you have a question along the way, you give us a call. All right.
Now, what we'll be talking about is what process should a person take? Let's say they have a Very, very windy day, almost well, a hurricane, and a tree falls on a car. and the tree is still on the car, you're looking at it that next morning, what's the first step as far as starting the repair process?
Well, I think the first, you know, obviously the first thing you want to do is take some photos. You want to. Call your insurance carrier and let them know what's happened so you can go ahead and report that loss. Um You know, and that's that's going to be your first step is to call that in and start filing that claim. Um, obviously.
Be cautious around the car. There's a tree hanging on it. You don't want to go start moving stuff because you don't know what that tree is going to do as you're moving things, right? And the last thing you want to do is get yourself hurt. Trying to assess the damage on the car.
Let us do that when it gets to the shop. Um but Yeah. call your insurance company will be the first thing to do. More and more insurance companies are very happy with the process of the pictures that you take, and they encourage you to take a lot of pictures.
So, one of the first steps would be for the person to go out there and take the pictures of the tree as it's laying on the car and from all angles. Yeah, when you file a claim today, it's not like it used to be where they would say, Hey, go get three estimates and send them to us. A lot of these companies now are using AI technology. Um that as you send photos up Uh It actually heat maps the car, looks at the damage and comes up with an initial assessment. I'll tell you, those estimates aren't really that great right now, but it does speed that process up and limits the or stops the.
the policyholder or the claimant from having to ride around to try and get multiple estimates, right? Like they've got a foundation to start on and then you just go get a solve.
So in other words, a person shouldn't get excited if you were to take pictures of the vehicle and they give an estimate that's much lower than you feel like it is in the beginning. You shouldn't get too excited because that's something that will without question change a huge amount once the vehicle gets into the repair facility and they do an assessment in person and take and then some disassembly on the vehicle so they can see what what is actually bad. Yeah, sometimes it doesn't even take disassembly.
So my wife and Hazel Grace, they were in Charleston. They got in a wreck. Uh somebody hit him in the side. Uh the insurance company asked us you know, hey, take some photos and send it to us. Uh they sent us an estimate for about $3,300.
Once we got it in the shop, it was $14,000. Like I said, the technology is not there right now. Cameras and sensors and all this located in so many places on the car, there's no way for just a picture to show that. Ready to go to the college? Let's do it.
All right, here we go. We will go over to Joseph and Joseph, welcome to the CNC Auto Show. What can we help you with today? Hey, I was just looking to do an answer to the Tech Tit quiz. Here we go.
You know, we're going to need to put you on stage first. All right.
Be still. Be still. Mm-hmm.
Okay, now we will read the question once again. Johnny had a squatter in his garage. He bought something at an automotive part store that made the squatter quit squatting. What did he purchase at the part store? And Joseph, all eyes are on you.
What is the answer to today's Tech Tip Quiz? I got you.
So when you said squatter, I was kind of thinking that, that squatter was a squatted truck. And so he bought a suspension component most likely for like the rear of the truck so that it was actually level again. And so stop squatting. You don't think I would come up with some idea such as that, do you? He may just be going back to your old school.
Yeah, let's see what the judges say. Hazel Grace, what do you think? You think that might be right?
Well, we'll see. Ah Yeah. Thank you very much. Joseph, you're close enough. Because it was actually a Lincoln town car.
And a Lincoln Town car, it it I think this was about a 2015 Lincoln Town car. And it it uses airbags as suspension.
Well, these airbags over time, they get a little dry and just like a tire will get dry and eventually go Flat, well, these airbags leak all the air out, and the back end of the Lincoln drops down and it makes it a squatter. And he went to the parts store and he actually bought some Dorman product airbag suspension. Products and had those put on there, and was and the compressor was able to pump these airbags back up, and the Lincoln was no longer a squatter. And you're no longer a squatter because you're a winner. You're a big-time winner.
This is pretty huge for you, Joseph. It's got a life change in here. We got to get up and got to get a board up here. Everybody's name to put it on there. Yeah.
You stay online, and Mason in there will, or Jacob, one of those two, they're going to get you fixed up and they're going to get you some prizes out to you. And we appreciate you answering today's Tech Tip Quiz.
Alright. We are out of time for this segment, but we will be back very shortly with more of the CNC Auto Show. The CNC Auto Show is brought to you by Blaster and their Industrial Strength Silicone Lubricant, the perfect way to keep snow shovels and snow blowers from sticking and clogging. It'll even help your sled go faster. Remember, always use Blaster products and work it like a pro.
Yeah, gotta go make it happen. Take the world in a love embrace. Find all that you've got in the punch and explode into space. I like smoking lightning. And we are back with you with the CNC Auto Show.
I'm riding with co-hosts, David Clark and Hazel Grace. And we're talking about cars and such, specifically collision repair. But of course, we're taking questions on just about anything you have.
So if it has to do with insurance, mechanical repair, collision repair, your boat, your motorcycle, your drone, it don't matter. Your drone.
Now's the time to talk about drones. Yeah, I love playing. I got a drone that I work with all the time. It's not near as big as the ones that are said. Just don't fly them at night right now, Aaron.
Yeah, don't fly them at night. How long do you think that thing would last in this area flying over? I think you can get shot down pretty quick. Yeah, I don't think you fly over other people's property around here. That would not last very long at all.
Okay, we've been talking about the repair process, and of course, one of the first things we talked about was. Let's say a tree fell on a car and we discussed the fact that you need to make sure no power lines are nearby or any hazards like other tree limbs that may fall on you. But anyway, we're at the point now to where we have the car assessed. We took the pictures that we were supposed to take.
Now the vehicle is going to the collision repair shop. And we we're having it towed because i in this particular instance, the car is not drivable. What type of information will Uh well, how do you choose the repair shop to start with?
So, I mean, I think there's a lot of different aspects to look at there. Obviously, word of mouth, you know, talking to some friends that maybe have had that experience, right? Going on Google is always a good option to be able to look at Google reviews, right? No different than you choose a restaurant, you know, look at the Google reviews if they've got all. Hundreds.
They're probably fake reviews, right? Like everybody's going to have a bad day.
So, you know, look for. Look for a good mix there. But then look at, you know, for certified shops, right? Like your manufacturer has shops that have certain tooling, certain capabilities, training to make sure your car is fixed properly. And in today's environment, with all the cars and the technology in it, it's super important, super critical to make sure your shop.
uh is able to fix your car the way it's supposed to be. Mm-hmm.
That's a good point, David, because in the in the mechanical world, I mentioned to people that if they're looking for a shop, one of the things they want to do is find a shop that Works on your type of vehicle.
Now, of course, we work on Euros, Asian cars, domestic cars.
So we work on all of them, but some shops kind of specialize in one particular vehicle or They may specialize in Asian cars or they may specialize in only domestic cars.
So you want to find out before your car gets or before you have your code cartoon there to make sure that they're able to work on your specific type of vehicle. And certain vehicles you. A place has to be certified to work on that. Oh, yeah. I mean, there's certain manufacturers now.
So, GM on the Corvettes, and on the Cadillacs, there's certain restricted parts. If you're not certified and you don't have the equipment through GM, they won't even sell you the part. BMW is doing the same thing. Tesla does the same thing. You're seeing a lot more of that with manufacturers.
Audi's done it for a very long time. Um So you could choose a shop. But if that shop's not certified and there's a structural part that's needed, they may not even be able to purchase the part, so they couldn't even fix your car.
So, you know, and that's for your safety to make sure that technician's trained and they have the right equipment to make sure your car is fixed properly. And so it's a good idea to do all that research before you have your car towed there because you don't want to have it towed and then be told no, that can't be here. And then you have to have it towed somewhere else. That delays the process a huge amount. Yeah, it's having conversations with a shop beforehand.
You know, say, hey, This is the car I've got. This is what's going on. Here's my insurance carrier. Can you fix my car? And hopefully that shop's honest with you to say, yeah, I can or can't.
And something even better than that.
Now, we discussed this part a little later in the show, but something even more important than that, even before that tree falls on the car, you should already know a collision repair shop that can take care of your damage. Unless you're new to town, it's not a bad idea to go ahead and ask, like you mentioned, ask word of mouth other people with the same type vehicle. Way before something like this happens, who does your collision repair? Who does your mechanical repair? Where do you get your insurance?
And try to form your opinion on all of this stuff way before the incident happens, and it will make it so much smoother for you as opposed to trying to do it all quickly. Yeah, I mean, I think, you know, obviously, look at your shops in the community and what they're doing for the community. I'm, you know, we're an independent shop. We're locally owned, no different than you, right? And so.
Look at those shops. I feel like there's more intentional relationships and making sure those repairs are done right. Because, you know, obviously we live here, we see people. We want to make sure that stuff's done right. You get some of these commercial shops, you know, that maybe there's not that much intentionality in it.
And they're just fixing cars and moving it down the road. And that's what's good. Wherever you're listening to this show at, I mean, whether you're on the West Coast, the East Coast or Northeast, either place, these are processes that you can use anywhere and you want to start with.
Now, we're going over to Hazel Grice. Hazel, as a Generation Alpha. How and let's say that you were looking, it could be a collision repair shop, but it could be other things. What's some of the things? the best way that you feel like you would look for someone that you gonna have a service performed.
Let's say it is it I mean, uh would you go uh would you still look at Google Reviews or would you go to Chat GPT or what what What method would you use to find someone?
So I think you'd have to make them like Sephora. When you look at all your different makeup right now, that's the big thing for her.
So, how do you pick your makeup that you use?
Well Like Where I see it. Where you see it.
So where do you watch it? It's popular, I guess.
So would you, and then if you were going somewhere to purchase this. Would uh do you think you would probably go online to do it? Or would you talk to your friends to find where they go to purchase this? Or would you go to their website? Probably their website.
Okay. All right.
And so and that's what a lot of people do. I do the same thing. One of the first things I do is first I look at their reviews that they have. And after I look at the reviews, then I normally go to their website and see if they fit my personality. of what I'm looking for.
And later down the line, I make the phone call and then I make sure I can communicate with this company. And And oh wow. We'll be right back with more of the CNC Auto Show. And we are back with you. I'm riding with co-hosts David Clark and Hazel Grace, and we're talking about cars, collision repair, just about everything.
How to find a shop that's right for you. We've discussed that just a little bit and went through several different things. And plus, we're taking you through the repair process on collision repair. And we've discussed a tree falling on a vehicle. And we're at the point now the car's been towed to the shop.
and the shop has uh you took the pictures and all the other things, you contacted the insurance company, they made out an estimate and uh they what what type What's some of the things that a person should look at on the estimate? And is it a good idea to go over that estimate with a company? Oh, absolutely. I think you need to understand what that estimate's telling you. And you got to understand what parts are going on in your car, right?
And depending on your insurance carrier, depending on your policy, you know, they may. You know, your insurance company may write for aftermarket parts, they may write for used parts, they may write for reconditioned parts.
So, just understanding what what those parts are and what's going on the car. I think understanding that from the service advisors a Is it big first step. If they can't explain it to you. And maybe a point that you may need to go look for somebody else that can. Yeah.
And some estimates are a little bit confusing when you, if you've never looked at them before, they're confusing to someone.
So a good service advisor will bring focus to that estimate where when you look at it, it looks very complicated. But once they explained it, hey, this is the labor involved in doing mechanical work. This labor involved in doing paint work. This is the parts. And this is a new part.
This is a used part. And this is the end result.
So.
Well, I think there's, you know, in today's environment in the cars today, me and you've talked a lot about. Um Really, the segment segmenting of mechanical and collision coming together and the scanning that has to be done to understand, you know, just because you see the outside surface damage, there's obviously a lot behind the scenes that could be wrong. And that could be inside of the systems on the car, but there's no light on the dash to tell you that's wrong. That can't be your only indicator anymore on these cars that there's something wrong with the car. Yes.
Yeah, pretty much a rolling computer system. Not just a rolling computer, but it's a rolling computer system. Which includes a lot of different systems. It has to do with the anti-lock braking system, the airbag system, the ADA system. All of these systems are working together, and something that affects or even can be bumped might be good or it might be bad.
It might show up a code, might not necessarily show up a code. But it takes experts to know. These things that are there. And I think it's important for the consumer to remember that. The insurance companies realize that.
So if they're repairing one thing, you may find other damage there as you go. Yeah, I think the most important part in the estimate is making sure that shop's doing a pre-scan on the car and gives you a full under the hood, you know, as they scan the car, it's looking at all the modules. And they're using OE software to do that. And to make sure that any calibrations that need to be performed after the vehicle is repaired is. they do plan to do it.
And and alignments are a big thing. When do you do an alignment? In other words, a a tree falls on a car, should it have a front end alignment? It could. I mean, it depending on the car, depending on the You know, if it's got a windshield camera in it, uh, if you got an Audi or a Volkswagen, you got a Nissan Infiniti or a Honda Acura, uh, when.
That windshield's damaged, and you go to reset the front camera, uh, it requires you to do an alignment on the car.
So that's uh. You know, it's really important to look at and make sure those things are done because if it's not done, then the calibration wasn't done properly. Yeah, and then, of course, let the person know that hey, after this is complete, you want to see the printouts of these services that were performed. Oh, absolutely. I mean, you want to get any kind of spec sheets that were done on the car, whether it's alignment, the pre-scan to show you what scans were on the car before.
And then, once the calibrations are done, get a full health check. You know, they should be able to show you a printout that shows you, hey, We've We you had all these faults on the car because we unplugged a lot of stuff as we fixed it, right? And then we plugged everything back in and we scanned it and the code's cleared and nothing returned. I think that just gives you a sense of security that hey, they did do a full inspection and check on my car. It does.
And letting a person know early that you'll be wanting that will be helpful because that way they'll be sure to make sure everything's documented properly.
Now, let's talk about something that some people do know about, some people don't know about, but it's very important when you're having car repairs done, especially with the value that some of these cars have. That's diminished value. Let us know what diminished value is and why it's important to a consumer.
So, you know, if your car is in an accident, obviously it's going to lose some value on it. And depending on your state, obviously, you've got this broadcast all over the country. Each state's different. Not every state's the same, but that car is going to lose some value. And that's a good.
Question to ask the insurance company in the beginning: Hey, you know, I've been in this accident, and whether you're the insured or the claimant, you know, they may owe you that diminished value for. What loss your vehicle is having from being in an accident? And it would lose value not because the procedure wasn't performed perfectly. They could repair your vehicle and get it back to like new condition or pre-accident condition perfectly fine. But when you go to sell that car and someone looks at something like Carfax, they will see that the car's been in an accident and that will make the vehicle worth less money.
Or a little bit harder to sell. And it's something that you many times you should be reimbursed for, depending on the laws in your state. Right. Yeah. I mean, it's, you know, obviously anybody that's ever bought a new car, as soon as you drive it off the lot, it loses value.
But that magnifies, right, depending on the damage to the car when you go to trade it in or you go to sell it. All right.
Now you've got your estimate in hand, everything's looking good, and you say, well, everything sounds great. I've talked to the insurance to the adjuster and I've talked to the advisor. I want to get my car repaired. What's some of the next steps that you would do as you're moving forward? Uh You know, you've done all that.
Now you gotta get on the schedule with the shop. Right. Like right now, just from the hurricane impacts, a lot of our shops are booked out a long time.
So.
You know, we're, we're trying to schedule people in to get them taken care of. Um, But understand that schedule, understand the length of time of what it's going to take. Understand what you're going to be responsible for, right? I mean, you've got maybe the insurance company made a check to you in the beginning, but you also have a deductible, kind of like your copay, right? When you go to the doctor's office, you got to pay X amount of dollars, and your carrier is going to cover the rest.
Those are things to look at. You want to know what your out-of-pocket expenses are. If you want to sort of call us, we can. All right, let's go grab this call. We only have a minute or so with this, but let's go.
Welcome to the CNC Auto Show. What can we help you with? Hello? Hello, welcome to the show. Yes.
Hey, I didn't know if I was on the show. Dang him about Sure. You got it. You're on the show.
Alright. I'm on I-20 going from here to there, moving some family down to South Georgia. Want to tell everybody Merry Christmas. I certainly enjoy the show. It's so informative, but it's a Great family, the great justice.
First of all, great friends. I just want to tell y'all Merry Christmas. Oh, wait a minute. This is Don Blackstock, our Mustang expert of the show. Yeah.
The one that's got a face already. Yeah, our official Mustang expert. Don, that is so nice for you to do that. And you drive safely, and Merry Christmas and Happy New Year to you and your family. All right, take care, friends.
Hey, thank you. You do the same. And thank you for calling in. Appreciate it. Yes, sir.
All right.
He is awesome with a Mustang story. Tell it, especially the Bullet Mustang story. And he has a Bullet Mustang. Hey, we got a little issue, and that's it. We're out of time for this first hour.
But I'm here with David and Hazel. I appreciate you both being here for the first hour, and we'll be jumping into the second hour. And I. Yeah. Oh.
We are on segment three. We got too much more fun to have. Yeah, we did. I was all fired up. It was killing me that it went by that fast.
Okay, we'll be back with more of the CNC Auto Show. All right.
The CNC Auto Show is brought to you in part by Autobatteries.com. Powered by Clarios, Autobatteries.com features a wealth of information on vehicle batteries, from explaining how batteries work to battery testing and maintenance. That's autobatteries.com. Nightman's wet on the wheel There's a voice in my head that dries my hear It's my baby calling says I need you here And it's a half past four and I'm shifting gear We are back with you at the CNC Auto Show. We're talking about cars and collision repair We're going through the scenario of a tree falling on a vehicle the repair process that we have there and we When we took the last break, we were talking about diminished value and why that's important for people to know.
Now, you mentioned that that's something that a person should bring up with the in the conversation with the insurance company. Yeah, absolutely. Have a conversation in the beginning. You know, make sure they're aware that's something you're looking for. Obviously, you're not going to have that discussion until all the repairs are completed because you want to get a full assessment of everything it took to repair the car, right?
To come up with that specific diminished value. But there are specialists out there that can assist customers with that. And help you navigate and help you negotiate. Obviously, um, It's in the best interest of the insurance company to pay you the least amount, right? Like, that's their job.
So, uh, But have somebody that's going to help you defend your side of it. Make sure you get compensated like you should.
Now, that's something that I'm hearing more and more about is that as opposed to a person going in and navigating the car repair situation theirself, there's companies now that actually handle that negotiation process for you. Is that correct? Yeah. I mean, your shop is really your first advocate, right? Like, you want that shop that's going to look for what's in your best interest to make sure your car is fixed right.
Mm-hmm.
And then as you go through the process. When it gets to diminished value, and even in certain situations, when it's the total loss, right? And you don't feel that you're getting the right amount in your total loss settlement that they're offering you. There are people that can help you with getting that value up. Uh so And you always have the right to an appraisal.
So you don't always have to agree with what the insurance company says. There's different language in your policy that you can. You can dispute what they're asking you, and it'll go to an independent appraiser, and there's referees that get involved. And so it's a little bit more tedious. But the main thing is, stay calm about it.
I mean, it really does absolutely no good to argue, to fuss, raise your voice, because you just go to the next layer. If you don't agree with one item, you just go to that next layer. Look. Ready to go to the cost? We can.
All right, here we go. And is that Jamie? Welcome to the CNC Art Show. What can we help you with? Hey, good morning.
Yes. Oh, is this Jamie? This is Jamie. Yeah. Hey, that's pretty awesome that you're calling in.
Where are you located, Jamie? Uh We are sitting at the airport in Atlanta, getting ready to board our next flight out. Oh, and where will you be going? We're headed to Texas for our yearly sales convention. You're wearing your Georgia Bulldog shirt out there, right?
You know what? I put on my uh my Hildebrandt shirt. There you go. I went for Augusta, Georgia, but not so much the football thing. I don't know how good that would do in Texas.
Jamie, will you be bringing back a lot of good information for the CNC Auto Show while you're out there? Yeah, I'm gonna. We'll have, I mean, it's a big convention. There'll be tables with vendor materials, so I'll try and. Yeah, bring back as much as I can fit in my carry-on.
Yeah. And as far as on the traveling it goes, I mean, because a lot of people will be going th through this in the coming weeks, as far as going through the boarding process and the screening process, does that seem to be going pretty smooth? Yeah, well, I f I flew out of Augusta initially, so I guess the Augusta generally is pretty smooth to get in and out of. Um, it's a smaller airport, but It's a no, I mean, everything's moving, uh moving the way it should be. It was looks like in Atlanta.
I mean it's That's clear. Uh weather's clear. And the airports right now, I know in the coming weeks it's going to really be getting busy, but is it very crowded at the airports right now? Uh I mean, well, it's not packed. I mean, it's full, you know.
It's Atlanta. It's the world's busiest airport.
So there are a lot of people in here, but it's not a. Yeah, not uncomfortably cold now, I guess. It's a great time to people watch. Yeah. Yeah, I love going to Atlanta Airport.
Yeah, I love going to Atlanta Airport because I feel like it's laid out really nice and it seems to flow really well. Even with the really large crowds, in my opinion, it actually flows very nicely through there. Would Jamie, and is Charles, is Charles with you? He is, but he he wandered off. I don't know if I can get his get his attention from where he's standing.
No, I was just wondering.
Well, just mention I I look forward to both of you bringing back some great information for the CNC Auto Show. No yo. Of course.
Okay. And you'll be you'll be back with us next week. Is that right? Yes, yeah, yeah. I'll be back in town beginning of the next work week.
So next weekend, Charles and I should be good to go.
Well, fantastic. You both have a great time, and we appreciate you calling into the show also. Very nice. Here. Of course.
Bye-bye. But all right. Bye.
Okay, Jammy Bridger is CNC Auto Show, and she is going to a sales convention, and she normally they normally have different trucks on display at some of those. I don't know about that particular one, but she she brings always brings back some great information having to do with the trucking industry. Yeah, so that'll be great news.
Okay, a person understands their policy. They've given to go ahead on the work process, and they're having their vehicles repaired. We talked a little bit about hiring a professional to go through the process, the insurance process, if they needed to. And many times it may not necessarily be needed if you understand what's going on and you feel like the process is good, which has happened to me most anytime I've had a vehicle repaired under insurance. I hadn't ever felt the need to have someone to help me with that because it's normally a matter of they.
Everything's documented real nicely. And if a car is total, they say this is what it's worth. There's some negotiation to go through. I mean, you say, hey, do you realize I just put tires on this vehicle? Or I've done this, I've done that.
So you want to have those conversations. But as a general rule, most of the things can be documented as to what you're receiving for the vehicle.
Well, I think, you know, obviously knowing your deductibles, knowing where you're going to take the shot, what needs to be done, the first thing I would caution people about is just jumping into a rental right away, right? Like understand your rental limits on your policy. If you're hit by somebody else, it's not, you know, again, they've got to cover you while you're in that, you know, out of your car. But if it's your own policy, most policies are only 30 days that you have for a rental. And right now, you know, that can go really, really quick if, you know, you got weeks to get into the shop.
Um That you could chew that rental up, and your carrier is only going to pay for, you know. that thirty days, uh understand how much that That 30 days is going to pay, right?
Sometimes it could be $30 or $40 that they pay for a car.
Now we got about a minute here before we end the segment, but I want to make sure you mention this. You mentioned that sometimes a repair facility can do like a temporary repair to make it to where they can drive the car Without having to be in a rental car until it's time to bring it into the shop and parts come in and things like that. Yeah, absolutely. I mean, if your windshield's broken and maybe your car is still drivable and you just need to put a windshield in it until you can get it in the shop, like your insurance company will do a temporary repair like that to make sure you can drive it. But you want to make sure it's safe, is the main thing.
Don't drive something that's not safe. And work with that shop. Obviously, that's going to give them a better scope of what's going on with the car, too, before you come in. Mm-hmm.
And at least get you back on the road. That's great advice, right there. That way, somebody won't have to spend a lot of time without a rental car on there. They can drive theirs until they're ready.
Okay, we're out of time for the segment. And David, and Hazel, Grace, I appreciate you both being here. And we're going to jump on this thing again for another hour very shortly. I believe that the information that we've been sharing will help a lot of people out there. And we'll say thank you to our show producers, Jacob Johnson, Mason Rogers, and we appreciate all you that tuned in and called into the CNC Auto Show.
And we'll be back with more shortly. And we do welcome you back to the CNC Auto Show. I'm here with co-hosts David Clark and Hazel Grace, and we are answering your automotive questions, and we're discussing collision repair. We're also answering mechanical questions also.
So either one, just write on in any kind of question that you have, send it in. The number, 800-224-9090. That's on any Saturday morning from 8.05 to 10 Eastern Time. You can also watch us live on Facebook at ccautoshow.com. And you can watch the show there or you can post a question there.
Either one's good.
We're waiting for the Yep. You send it on in, and we will be there to answer that question. Hazel Grace there is sitting there monitoring that thing and she's sitting on go. What do you think? We did get an answer to our tech tip quiz during the last hour.
You think we're able to lay another one out there? Let's get another one going. I think it'd be a great idea. Let's throw that Joker out there. Johnny went deer hunting on a cold, wet December evening.
Something happened during his time in the woods that caused $6,000 in damage to the back of his truck. and a tree was not involved. What happened? To Johnny's truck. If you know the answer to that, give us a call.
The number 800-224-9090. And I guess I guess the question was: was he hunting her in the rut? Yeah. Boom. That must be a pretty big deer, though.
Of course, 6,000, I guess it is possible. It could happen. Yeah, it is possible that he could have ticked a deer off in a lot of situations. He got him running. Yeah, he got him running on there.
Okay, now. We discussed during the last hour, we discussed the claim process that people would go through if something fell on someone's vehicle. This one is a little bit more of a trip. Trickier type repair. But it's absolutely true.
And here's what's amazing. I had already planned to discuss all this on the show today. And during the course of a week, a lot of times I'll just put a few questions together and discuss and think about different things to mention during the show.
Well, I had a phone call yesterday afternoon. Uh a person that I know very well. She mentioned that unfortunately she was involved in a terrible accident. And it turns out that a pedestrian walked in front of her car at night. It was very dark.
She was going, I don't know the exact speed. But anyway, this V, she hit the person. She had a 2015 Mercedes GLK. And she hit the person and they hit the grill, hit the hood, and rolled off.
Now, of course, taking the tragedy side out of it with the person, we're going to just talk about the vehicle right here. I hope that I didn't get any details on the rest of it, but we're going to discuss the vehicle. What does she do from there?
Well, as it turns out, the vehicle went in. They did an assessment of the vehicle, said it would run about $6,000 to repair the vehicle. And they were planning on repairing it. Then they did more of an assessment and found out it would be I think 12 or 16. She told me one of the two numbers.
But anyway, they decided to total the car.
So they gave her a certain amount for the car, and she was okay with the price that they gave her for the car. But She her question is. Could there be more damage there? That she can't see, and because she was thinking about purchasing that vehicle for salvage value and fixing the vehicle. What's your thoughts?
I mean, obviously, anything can continue to grow, right? Like, I mean, you never know until you get it completely torn down. To what's damaged, and then even once you put it all back together, you know, there could be things that aren't operating properly, you know, after that. Um, so you know. You know, my advice to anybody that's, you know, your car's.
been deemed a total loss. Your best just to let it go, right? Like you're going to get a salvaged title on it. There's a whole process that goes with that, and then trying to find a shop. Uh, that's going to do those repairs.
Yes. Uh, because there's You know, you're entering into a repair that could be early, right?
So, are you prepared to pay? Just You basically got to have an open checkbook to understand what you're going to pay for.
So, um, Yeah, I'd probably steer clear that one. Yeah, without question, I would steer clear. And I mentioned to her that we would discuss it and she could listen to it. She had an event. She works with some homeless people, and she had an event that she was helping with some stuff there.
So she couldn't call in. She asked me, would I answer it on there? And I told her we would be very happy to do that.
So that's what we're doing.
Now, one of my input on it on the mechanical side is you touched on it briefly there, is that it's very difficult to go through that process. Even if everything went right as planned on having the vehicle repaired, that process of getting a title back to where you can buy a tag for the vehicle after that. Is very intense, and you really have to know what you're doing. And you would stand the chance on having a vehicle all together doing good, but no title to the vehicle in order to get a tag. And that would be a terrible scenario.
I've never, unless it was an expert.
Now, there's people that are experts in that, but unless it was an expert, I've never seen anybody come out good on that deal. I've never heard of anybody fixing a total loss. This gone crazy. They always regret it. They say this is terrible.
So the big answer. Shelly, and I kind of changed her name a little bit. But Shelly, no, I would not recommend doing that. I would, if. I would let the car go.
And I had this discussion last week on the show: sometimes it's time to let a car go. If it was a car that you really loved, or even if it had sentimental value and it was time to let it go. Get a photo album. Have a professional photographer, if the car is where you can still take pictures of it, take pictures of the car, take past pictures, put them all together, put them in an online, what do you call it, photo book, photo album, and have it where you can look back at those great memories and don't let it turn into bad memories because that has the potential of doing that. Oh, yeah.
Okay, ready to go to coffee? We can. All right.
I hope we answered that question.
Okay. All right, here we go. Welcome to the CNC Auto Show and what can we help you with? Good morning. Yes, sir.
What can we help with tonight?
Okay. I have a ninety it's actually my daughter's truck, a ninety seven Ranger XLT with a four point zero. And lately, I've gone out we've gone out there to this over the last couple of weeks, And the conversations on the window as normal, you know, in the morning. But Just as much or more is on the inside window. I've checked the carpet, it's all dry, I've ran the heater, it's all dry in there.
I'm trying to figure out why am I getting all this conversation on the inside of the windshield. Mm-hmm.
Okay. Do you have any kind of film or sticky feel on the windshield when it does when you walk out there? I hadn't noticed that.
Well, if it's just water, you actually have something that's draining down inside the vehicle somewhere.
Now, some of the other things that can happen is the AC drain system could be restricted, and that would let it build up a lot of water on the floorboard. And you won't really even see it many times in the carpet because the bottom of the floor has little runners down there, and it could be in those little runners, and the carpet still behind the corner. You got the carpet, and then you got the jute up underneath it with the foam.
So it could be in that foam and not showing on the top of the carpet.
So, yeah, that was going to be my first thing to say, you know, try and look for that moisture. I believe what I would do is crank the vehicle up, cut the AC on on a good humid day or a warmer day, and let the AC run and see if you see drops coming out the bottom. If you do see water dropping out under the car, then that means that the AC system. Is draining and you would look for other areas. And of course, other areas would have to do with anything to do with another thing.
If you've got a lot of leaves in the front, hey, we're going to need to pull over just for a second. Can I put you on hold and let's finish? There's a couple other items I want to mention, and we'll be right back with more of the CNC Auto Show. The CNC Auto Show is brought to you by KCL HD. Designed for larger engines, KCL HD can help you avoid costly repair bills and downtime.
It's a simple, permanent solution to cooling system leaks. Learn more at KCL.com and don't just seal it, K-Seal it. Rapid roll that stock off boy, he the bills driver in the lamp. Easy They learn to raise the stock of our own shine out of Out of bound. What a demolition to be in the figurative.
It's easy money on the And we are back with you with the CNC Auto Show. I'm here with David Clark and Hazel Grace. We're talking about cars, and we have James on the line. We're going to bring James back on with us. James, we were talking about the moisture in your 97 Ranger XL T, and we discussed the part about the AC, making sure that the AC is draining.
If it's not, of course, that could be a source of you problem. I'm going to mention one thing, and then David and Hazel Grace are going to mention something. But one of the things that I've run into before. If this vehicle is parked and there's leaves that have accumulated between the windshield and the top of the hood in that little area right there, those same leaves can fall down to these little drains that's on each side of the vehicle, and that can make it where when it rains, the water comes up and it goes inside the vehicle. And it would again do the same thing as the AC drain.
It would go under the carpet, so you may not see it.
Now, David, you and Hazel Grace had mentioned something about a Ranger truck.
Something you've run into. Yeah, so do you have a sliding back glass on your truck? Yes. You do.
So Hazel Grace can tell you this. We were riding down the road and didn't do it when it was regular raining, but if we had a very hard rain in my Ford truck, the rain water would start coming in through the back, through the back glass. And she would always complain: Dad, I'm getting wet.
So, I would check your back glass, check around there. It's not like it's going to pour in, but it'll steadily come in. And then that water is going to store behind your seats, right? And it's going to be out of sight, out of mind. You're not going to see it.
But again, you'll start to get that moisture inside of the car.
So you could. If you've got somebody that you could sit in the truck, uh, have somebody sit in and then just get a regular water hose and go around the back glass and see if you've got a leak that's coming in from back there. That's I've seen that at Ford's a lot.
So Or just wait until it's raining really, really, really hard and get somebody in the back and just take a trip to Atlanta or somewhere, a couple hour trip, and trace it down that way. But you do have some moisture. You do have some moisture getting in there somewhere.
So the trick is find out where that's coming from. And you may, in the meantime, you may be able to get a humidifier or dehumidifier and put in there somewhere and kind of pull a little bit of that moisture out. The biggest thing is to be careful with the inside of that because if there is moisture getting in there, obviously that moisture could lead to some mold in the inside of your car. And you just don't want to be breathing that stuff in either. One of those things that they have that commercial where they hang that thing up in a closet and it pulls all the moisture in that bag.
Pull one of those in there and you'll get it all out. James, we really appreciate your call. One more question. Absolutely, you can. Same vehicle, and it idles high, has ever since we've, it was my dad's truck.
We inherited it from my daughter, did, and it's always idled real high. And with that 4.0, I've replaced the idle air control valve, and I don't know what else to do. I've tried figuring it out. Any ideas? Have y'all seen anything on these?
More than likely, you got some unmetered air that's coming into the vehicle somewhere. I would look for a vacuum leak if possible of some kind. I've also seen a PCV valve that's not calibrated correctly. Let it pull extra air in. That way, you can look for unmetered air by having a little propane bottle with a tube coming out and let a little propane spray around in different places.
And if it picks up even more, then that means that it You found the source of where it's getting unmetered air. The other part is to make sure that the throttle body is clean. And then there's also an idle air procedure to go through on that vehicle. You can probably look it up online somewhere. Hazel Grace is the Alpha Generation looks everything up online.
They don't ask any questions. But yeah, you can probably look it up. And there's probably a YouTube video that tells you the idle relearn procedure for that vehicle. And so if you don't have any unmetered air, then that's the route I would go. Do not try to turn that.
Idle screw because if you try to move that, then it really is hard to ever get back like it's supposed to be. But that's the procedure I would go. I have seen or read online where you're not supposed to spray any carb cleaner in that throttle body. It'll mess up the cutting. I've never done that.
I mean, what is your take on that?
Well, there's special Chemicals that you can spray in there that's for that throttle body. And I would clean it with a with a microfiber rag.
So you don't want anything that causes any scratches. You want it to be real smooth in there. And there's you can, if you wanted to just wipe it out, you can do that. But there, as a matter of fact, who BG products makes a we do it automatically when we do an induction clean.
So we use BG products to do it, and it goes through a complete procedure of cleaning that and the injectors, top of the pistons, top of the valves. But if you were doing it yourself, you may would have to buy a chemical. I think Berryman or there's a lot of other chemical. Oh, one Hotshot Secret is a great chemical that you can buy if you were buying it. And they sell that in truck stops, and they got chemicals that's made for that, for cleaning throttle bodies.
What's it called? Hotshot Secret. Hot shot secret. Uh-huh. Matter of fact, I got well, I got some of their winner formula right here, this EDT winter defense formula.
That's for diesels to put in their To keep their fuel system from turning to jail during a really cold winter day. But On this part, they do make that chemical that you could go in and clean the throttle body with it. And so that would be a good. item to use.
Okay, well, I sure appreciate all the info. I'll be getting on that today.
Well, great call, and we appreciate you calling, have a great weekend. You two.
Okay. All right.
We are Got time for just a little bit more. Just the beginning part of it. There we go. What is one of the bigger things that you see this time of year as far as collision? Damage other than the trees that have fell on a lot of yeah, for our area, it's hurricane damage, but in typical seasons like this, we're going to see a lot of deer hits.
Okay. And we'll see a lot of people that get tired uh 'cause All right. They've got their um They've got the heaters on, you know, obviously a little tired. The heat puts them to sleep, and they're not paying as much attention. Darkness and people that people would be sleepy, run off the road, and deer.
Okay, we'll talk about both of those when we return with more of the CNC Auto Show. Little GGO You're looking looking fine. Three deuces and a four speed and a 389. Listen to her tacking a valve. Listen to her white eye.
We're back with you with the CNC Auto Show. Ryan with David Clark and Hazel Grace. We're talking about cars and collision repair and all this good stuff. We got several things we want to mention. Hazel Grace, I think that a question did come in having to do with a vehicle.
Could you go over that? Yeah, let's go through it. I'll read the first part of it. We get several questions with this person.
So this is Anna from Millageville. And let's do them one at a time. That way we don't get mixed up.
Okay. So looking for what is a good basic code reader for our car.
Okay. I'll mention that I heard about a code reader called Gear Wrench that I'm going to be checking on a lot closer because it's supposed to be. a real nice one to use. OTC brands are really good brands to get. And oh, there's several different, there's so many that it would be difficult to name one particular one.
The gear wrench, I think, is geared toward a little bit more towards semi-professional, to where it's not like a really expensive unit, but it is a little bit more than just your basic code reader.
So that's one option. And Yes. I'm on Mitch's. Stay tuned because I'll go down and find out what one of the others is that we have in the shop. Because we use code readers too.
We don't charge people to check for a code in a vehicle, we just look at the code readers. Reader and say, hey, this is what's stored.
So, right now, I'm going to say gear wrench, and I will get the name of another one before the show's over. What's next?
Okay, next one. They're looking to buy a battery starter with a compressor to keep in their car for emergencies. Any recommendations?
Well, I'd keep that separate. I mean, there's no question that I love that little Clarios charging unit. Yeah, Optima charger. And that has been one of the most awesome things. And the reason I like that.
Is because that unit is good with flooded batteries, it's good with AGM batteries, and it's good with lithium batteries. Which that vehicle, I think she had a 2012 Toyota Corolla. Yeah, there is a chance that it may have an AGM battery in it. If not, when it's replaced, I would recommend putting an AGM battery in.
So, as far as the jump box, I would use the Optima charger. If as far as on the Compressor, I would just get one and make sure you get a good one. You can buy those dirt cheap, like $20, $30. They are absolutely no good. They melt down.
So if you get a compressor, I would go ahead and get one that's pay that little extra money and get one that's last.
Okay. So that answers that one. And then so she's got a 2012 Corolla. She had her speed sensor replaced last May. It still continues to occasionally have the problem when it smutters and fails to shift correctly.
Nothing shows up on a code reader, and when her mechanic drives it, it doesn't happen. I don't know how many times that can happen to you. Anytime you have a problem, you go to the shop, it doesn't happen. But any suggestions?
Well, I would recommend finding seeing what the transmission fluid condition looks like. If it's not burnt-looking, but it's got a little tint. I would consider having a transmission fluid exchange perform because you could have a little piece of trash floating around in there that could affect the valve body.
So have that done and then make sure that the all the connections having to do with the battery are good because if you've had one if it has one little connection issue with the in the electrical system, it can cause a feedback into the transmission control module.
So I would do those and just Drive it after that and see if that makes a difference. If it don't, it may be for a technician to have to have a uh continue to drive it until they get it backed up.
Okay. Hey, it's great. What's the last question? The plastic on the center console is broken and we have seen replacement sections online. How difficult would this be to replace?
David, that's your department.
So, I mean, it really depends on the center console and what it looks like if it's around the shifter. You know, that could be difficult, just depending on all the components you got to take apart. You need to definitely be careful inside of there because underneath that console, a lot of times you have your airbag module that controls all those systems.
So be careful around the airbag modules. You know, some of that stuff, I don't know that you should try to get it. Yeah, I don't think you should try and replace yourself. Yeah, and I would look at it. And the second thing I would at least weigh out is finding out if there's a good upholstery shop in your area, an automotive upholstery shop.
Some of those can do that at a very low price because of being able to change just one part of it or repair one spot. Yeah, it's just the top part. Obviously, getting them to recover that can be easy to get. You may just need to have it recover just one spot.
So that's the route I would go there. And I will be getting the name of another code reader.
So keep listening. To the show, and we will get you another name for a code reader. And we appreciate that. Ready to go to the cause? Let's do it.
All right, here we go. Let's go over to. Billy, Billy, welcome to the CNC Auto Show and what can we help you with? I got a question for David. Mm-hmm.
Yes. Good morning, David. How are you? Good morning. It sounds like my good buddy Carol Proctor is trying to.
Oh, this is Carol. He can't stop from laughing. I was trying to mess with David this morning, and I started laughing. Anyway, y'all are doing a good job. Just wanted to say y'all were doing a good job.
Carol, are you having so much fun right now with all the hurricane damage? You know, this is something like I have never been through in my life, and I think any of us in the auto body industry. it's just a myth. And I know we all want to do more for our customers, but we just don't have the technicians to do it. And so I think you emphasized it earlier, is pick a shop and just be patient with them.
We are all doing the best we can. Yep. And doing very well, by the way. And I think giving these tips on things, ways to. to have information on ways to make it flow better is very helpful.
For instance, being able to drive the vehicle until the shop is able to take the vehicle in for repairs. And then of course you'll also got a parts issue.
Sometime some parts take a little longer to get than you would expect them to take. We're waiting on a BMW Dash right now that we ordered about two weeks after the storm. And hopefully, it's going to come in this This week, and we can give the customer back the car for a Christmas present. At this time of year, Carol, a lot of people don't realize the. Yeah, the The warehouses that close during the holidays.
And so then, if they don't have the They don't have the parts here in town or at a local dealership. You know, we're kind of stuck until after the first of the year to get those parts that are specially shipped. I think it's a little better now than it was, but I can remember a long time ago, what was it? The unions closed the parts warehouses for General Motors Ford and Chrysler, I think, two weeks before Christmas and two weeks after Christmas. Yeah.
Something like that. And you if you had a car you needed a part and it wasn't in you could get to it easily. You might as well give it up. You aren't getting it.
Well, Carol is hoping that it comes in pretty quick or it might have a tariff on it. There you go. There you go. Well, I know everything David has said this morning as far as helping customers, I agree with it 100%. And y'all are doing a good job this morning.
Well, thank you. We appreciate David's daughter. I'm trying to get her to be able to do it. She sounds like the smartest one down there. Yeah.
Yes, she is. All right, y'all. Have a good day. Carol, thank you very much for the call.
Okay, the number to call. Bye-bye. Okay, the number to call. 800-224-9090. Ready to go to another caller?
Let's try it. All right, here we go. Let's go over to Setch. From Augusta. Satch, welcome to the CNC Auto Show.
And what can we help you with? Hey, how are you doing? I got a 2013 Chevy Equinox. I had the check engine light come on, and it said it was the fuel sensor on the fuel rod.
So I took it in to the shop. they said it's just an oil problem because this car is known to burn oil. And they said it was just an oil problem. There was some gunk in the oil, a bunch of gunk, and that was it. 'Cause it was It would have trouble when I first started, like it wasn't getting gas.
And then it would get gas, and I'd pull out the driveway, and then I would try to go. And then it acts like it wouldn't want to go for a second, and then it would go.
So I took it in, they said it was just the oil, got it back. And now it's I'll just be it don't do that now, but now it's I'll be driving down the road And last year, just cruising. And all of a sudden, it'll start skipping or stuttering like it's for a split second, it doesn't get gas, then gas. No gas for a split second. And it'll do that real quick, like five times in like a few seconds.
And it also started leaking oil when I got it back.
So I took it back up there, told them, and all they fixed oil leak. But they couldn't find nothing else.
Okay. All right, we're going to run to a quick break, and as soon as we return, we will have some answers to your questions. And we will be right back with more of the CNC Auto Show. I've been everywhere, man. I've been everywhere, man.
Across the deserts bare man, I breathe the mountain airman. I travel I've had my share, man. I've been everywhere. I've been Lorenzo, Chicago, Fargo. And we're back with you with the CNC Auto Show.
I am right with co-host David Clark and Hazel Brace, and we're answering automotive questions. And before we go back to our caller, I did run downstairs. And we do this show in automotive repair shop upstairs. And I ran all the way down the stairs into the shop so I could pick up our code reader because I've always liked this little code reader. I just never really noticed who makes it.
But it's made by a company that we buy a lot of equipment from, and that's Altel, A-U-T-E-L. And it's called a AutoLink. It's AL319. And my guess is it's not very expensive. Does that allow you to clear codes?
Yes, you can clear.
Now, I would not recommend clearing codes unless you already done the research and you know you're not going to want to find the problem. Because once you clear it, you take away part of the technician's diagnostic ability to find your problem.
So that's my biggest hesitation when people ask about getting code readers and what they're going to do on their car is, you know, especially on the newer cars. Yep. Right. Like you can really mess a lot of stuff up. A lot of times when you're not just clearing out one code, there might be a lot of codes behind the scenes.
Because these pieces of equipment, they'll pick up certain. Trouble codes, but they don't pick up all the trouble codes. The computer has another side that the consumer cannot see. For instance, this all-tel company, we buy a huge amount of equipment from them, and we have bi-directional capability where we can roll your window down with our computer if we want to. But at the same time, they make very inexpensive items to where a person can just check only for codes, clear codes.
But you want to be real careful with that. You don't want to do it. Ready to go back to the caller? Yeah, let's go back to the call. Yeah, let's go back to.
Such Okay. All right, from what I understand, you have a 2013 Chevy Equinox. The code said it was a fuel sensor on the end of a fuel rod, but they found an oil leak. They repaired the oil leak and that problem was it took care of part of that problem, but now you're riding down the road and the vehicle will have a will surge three or four times or kind of lose fuel. Does that sound correct, Satch?
Hold on. I think that.
Okay. There I am. There we go. All right.
I'm going to go ahead and mention it to you, Satch. You know what our producer just said? As I was talking, he said, You got to bring him on.
Okay. Did that sound correct? Um, yeah. Close it up.
So, um when I first took it in, they just said it was an oil problem, that the there was gunk in there, and then they fixed it. When I got it back, it started leaking, took it back, and it started doing that stutter, skipping, or whatever. But they couldn't find the they found the leak, but they couldn't figure out why it was Satch, just to tell you, my wife scattered a 2020 Equinox.
So Hazel Grace can speak to this because they ride in the car a lot more than I do, but they would back out of the driveway. Um And then kick it in drive, you know, to pull forward, and the car would have a hesitation. Yeah, and right. Is that what it what it did, Hazel Race? Yeah, she tried take off and it wouldn't take off.
And then it would just go super fast.
So, you know, this sounds like it's definitely not just 13, but maybe even 2020. And I felt like, you know, as we were talking about it, and I was talking to my wife and Hazel Grace, was, you know, is it a transmission issue? Is it an electronic transmission issue? Mm-hmm.
Well, it could be a transmission issue or you could have a fuel issue also. One of the things that I would recommend having done, and this kind of goes in line with some of the all-tel equipment that I was talking about, I would recommend having the fuel pressure checked on the vehicle. But there's also a scope pattern that we can run on a fuel pump that we can actually tell the condition of a fuel pump as it's going. How many miles is on this vehicle? Uh hundred and forty two thousand.
Has it ever had a fuel pump? Um Not that I know of.
Okay. All right, now fuel pumps definitely suspect because we run into a lot of fuel pumps on those at about that mileage.
So that's one item. I was thinking. Yeah, now the next item that I would recommend doing is making sure that it's not due for any of its normal services because, of course, that vehicle was due for a maintenance tune-up at about 90,000 miles. Tune-ups get overlooked a lot now because the interval is so long till people just forget about it. And if nobody tells you, hey, did you get your tune-up done?
You never get it done.
Next thing you know, even though you got platinum plugs in there, they do wear. And at about that mileage, they could be way overdue.
So make sure the tune-up's been done. But also, the next big thing. And this is a likely subject also has to do with a fuel induction service. And over cars still build up carbon just like they did 50 years ago, where you used to drive them. I used to get my grandmother's car and take it down I-20 at about 90 miles an hour and try to, and you'd be a big cloud of smoke.
Cars still do that. Only you just don't see it as much because the catalytic converter eats up a lot of that stuff.
So.
If the car hadn't had an induction service, I would recommend a BG induction service to where they go in with a chemical, clean the throttle body. Then the chemical goes through the engine, cleans the intake manifold, top of the pistons, top of the valves, O2 sensor, catalytic inverter, get all that cleaned out because. You could have one of those two problems going on: that you have a lot of carbon buildup or a fuel pump going bad.
Okay. Okay? Both of them are normal stuff, though. And once the fuel pump's done, you don't have to worry about it again for another 150,000 miles. Right.
Okay. All right.
Well, I I appreciate it. And I just want to say one more thing.
Sorry. I'm a three-time world quiz Tech Tip Quiz champion. Oh my goodness. But I ain't got no answer for it to eat today. Oh my goodness.
Now that's pretty huge to be three times. Yeah. He can be in the Hall of Fame. Yeah. Yeah.
That's pretty huge. We're going to have a special get-together for all those multi-Tech Tip Quiz winners.
So you'll be invited to that. There you go. All right.
Hey, we appreciate you coming. Have a good one. You too.
Okay, the number to call 800-224-9090. What do you think about it? Let's grab it one more. Let's try one more. All right, we're going to do it.
And welcome to the CNC Auto Show. And what can we help you with? Oh. Yeah. Talking about diesels earlier?
Yeah, and I made a mistake, so I'm going to tell you early. We only have about a minute, so we're ready. Algae and digital type what product it is and how often Music. He was talking about your diesel. Oh, the diesel formula.
Okay, now this is mostly used, this winter defense unit. If you're going into really cold weather, it's very important. For instance, a friend of mine that has a shop in Montana, one of his biggest job things that he does in the wintertime is goes to tow the truckers in because their fuel turned to jail. This keeps that from happening.
So if you're going to, if you plan on going into some really cold weather, I would recommend keeping a bottle of this there. It's called Hot Shots Secret. That's Hot Shots, S-H-O-T-S Secret, E-D-T plus Winter Defense. And it goes into the fuel. And I'd keep a bottle with you.
Okay. What's that um What do you use for algae? I would look into some of the products made by Hot Shot Secret also, because they would have something for that.
Okay, and we do appreciate your call. And we're out of time. And we want to say thank you, David. Thank you, Hazel Grace. Thank you for being here.
Thank you. Thank you to our show producers, Mason Rogers and Jacob Johnson. And we'll see you again next week with more of the CNC Auto Show. Formulated to use in all vehicle makes and models, peak all-make, all-model, and a freeze-plus coolant delivers superior lifetime protection. Learn more at peakauto.com.
